DocCentrics

Use our Customer Communications Management (CCM) platform to create remarkable customer experiences.

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Are management information and analytics improving your customer communications? Or is this priceless data forgotten and neglected? https://t.co/grFJfmQuaJ

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Are you losing customers with a complex onboarding process? Our interactive HTML customer communications can help. https://t.co/1Ki2GDV6gn

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Are you following best practices for email composition and delivery in 2018? These suggestions apply to both transactional and marketing emails. https://t.co/rbUIDgK2cy

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Customer experience and personalisation are intrinsically linked. https://t.co/YPpbVb0h0i

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Friday seems like a good time to mention that we're currently #hiring a Systems Administrator to join our Platform team in #Stevenage. Have-a-look-see 👉 https://t.co/LnG9suKgyz

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AI can detect forged artworks - just by looking at a single brushstroke https://t.co/rkCBa7kj4g

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How can you join the dots between the stages of every customer journey? https://t.co/sUOc0Y4Y5N

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Social proof is a powerful way to convince people that your products and services are trusted. https://t.co/Apra6RO6kr

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Using SMS for #customercommunications?

https://t.co/kshODtfbeL

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What is Marketing Operations? And how does it differ from marketing? https://t.co/DgwYO0kTQS

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Your existing customers deserve your marketing attention. https://t.co/zzKp02y52g

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Can you deliver sublime customer experiences without a shift in corporate culture? https://t.co/43Glt54pWM

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Is changing your culture essential for delivering world-class customer experiences? https://t.co/43Glt54pWM

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Your existing customers are often your most profitable audience. So why aren't you marketing to them? https://t.co/zzKp02y52g

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How can your communications help you acquire customers? In this post we look at the first stage of the customer life cycle: acquisition.

https://t.co/YSz2fMEMVQ

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Do you try to re-engage lost customers? Read our thoughts on the fourth stage of the customer life cycle. https://t.co/kr1GRjfao0

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People buy from people they like. So how can you encourage people to like your company - and feel a connection with your brand? https://t.co/ZZ5AGUbXV0

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Emotions drive behaviours - so why aren't they part of your customer experience projects? https://t.co/7tDzGqWyEv

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Sounds harsh. But do your worst customers deserve as much attention as your best?

https://t.co/Fwb3xCDFU5

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Millennials have ruined a lot of things. Don't let them ruin your marketing.

https://t.co/vbnNaO12Uj