Document360

Instantly create an online self-service Knowledge Base for your Customer and Employees (accessed either publicly or privately).

[Document360 @document360]

From AI analytics to authentication flexibility and improved reader experiences - The latest Document360 release brings powerful updates.

Watch the release video to learn more.

Want to see these updates in action?

Book a personalized demo today - https://t.co/2bY6s940wL

[Document360 @document360]

🏆 90+ G2 Summer 2026 badges and counting.

We’re proud to be recognized as a Leader across multiple categories,

To our customers, partners, and community: thank you for trusting us with your knowledge and documentation needs.

We’re excited for what’s ahead.

[Document360 @document360]

Join us for a candid, behind-the-scenes panel with documentation leaders as they break down how technical writing really works at scale.

Click here and secure your spot soon - https://t.co/YwazBIGz9C

#technialwriting #techwriters

[Document360 @document360]

Document360's enhanced JWT authentication lets you tailor sign-in experiences for different audiences with up to 5 JWT configurations.

Watch the video below to learn more.

Get a free demo - https://t.co/2bY6s940wL

[Document360 @document360]

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[Document360 @document360]

Big improvements just went live in Document360. From authentication flexibility to AI-powered insights, here's everything that just got better.

Scroll below to learn more.

Try out the new features here - https://t.co/fkfavIkOli

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[Document360 @document360]

Security isn't an add-on. It's built into everything we do.

From encryption and zero-trust architecture to independent audits and compliance frameworks - Document360 is engineered for teams that can't afford to compromise on trust.

#documentation #knowledgebase #security

[Document360 @document360]

Finding answers at work shouldn’t feel like digging through a maze.

AI Search helps you go from question → answer instantly, with the right context and sources.

Ask a question. Get an answer. Skip the Greg

#documentation #AI

[Document360 @document360]

🎙️ New Podcast Episode Is Out – Documentation as a Strategic Business Asset in Cybersecurity.

Tune in to the full episode -

👉 Apple Podcast- https://t.co/JBOHYDmsJ3
👉 Spotify - https://t.co/dLuv74S6qL
👉 YouTube - https://t.co/gUBnZ623vE
👉 Blog - https://t.co/535hEuBcvq

[Document360 @document360]

In this episode of GenAI-Native Tech Writer, learn how AI is reshaping the modern technical documentation workflow.

Watch now and discover how GenAI-native technical writers work smarter, not harder.

#documentation #technicalwriting #genai

[Document360 @document360]

AI coding agents are powerful only when they have the right context.

➡️ This blog covers 5 practical ways to connect AI coding agents with reliable documentation from prompt injection to MCP servers to improve accuracy and reduce errors.

Read here - https://t.co/YqwpMmE6Vg

[Document360 @document360]

Most campuses don’t struggle with a lack of information.

They struggle with scattered and outdated information.

Document360 fixes this by creating a single source of truth for the entire campus.

Explore now - https://t.co/WoDgvMWXFh

[Document360 @document360]

Scrolling through what people really think about Document360…

and the internet did not disappoint 😄

#document360 #documentation #technicalwriting #feedbackcustomer

[Document360 @document360]

Most AI chatbots generate answers.
Eddy AI delivers the right ones.

Powered by your knowledge base, website, FAQs, files, and support tickets, Eddy AI delivers accurate answers.

Just AI support that actually knows your business.

https://t.co/2bY6s940wL
#documentation

[Document360 @document360]

Here is What's New in Document360

See it all in action - https://t.co/2bY6s940wL

#documentation

[Document360 @document360]

𝗠𝗲𝗲𝘁 𝗘𝗱𝗱𝘆 𝗔𝗜 𝗖𝗵𝗮𝘁𝗯𝗼𝘁.

A unified AI support system that connects your knowledge base, Freshdesk/Zendesk tickets, and files to deliver accurate answers and cut repeat tickets.

Explore Eddy AI chatbot in Action - https://t.co/2bY6s940wL

[Document360 @document360]

🎯 This january feature release is built around a simple idea:

Remove friction everywhere knowledge is created, discovered, and used.

Try it out here - https://t.co/2bY6s940wL

#documentation #knowledgebase #technicalwriting

[Document360 @document360]

Big news! 🎉 Document360 is officially a @sourceforge Winter 2026 Category Leader. 🏆

We owe this milestone to our incredible users.

Thanks for the trust, feedback, and support. 🚀

#documentation #bigwins