At this time, we are unable to promptly respond to your posts and messages on X. You can reach us on other social sites or by calling the appropriate number below. Thank you for understanding. ⬇️
@DJayHoffman@ARLnowDOTcom Hey Jay, our digital care team is not able to assist with inquiries like this on X. For assistance with this, please reach out to us via direct message on Facebook or Instagram, or by calling 1-866-366-4357.
@meganvt2010 Hey Megan, we'd be happy to help you but are unable to do so via this channel. If you'd like digital support, send us a DM on Facebook or Instagram and we can take a look at your account there.
@jkre1244 Thank you for the kind words, Jim! Our crews worked around-the-clock last night to ensure power was restored to as many customers as possible.
Want to know when your power will be restored?
If you've experienced an outage from tonight's strong thunderstorms, please take note of our Restoration Priorities.
@DominionEnergy crews prioritize critical services like hospitals and then work their way to neighborhoods.
@jennaeggs Hi Jenna, we're so sorry to hear about your outage. Our goal is to provide as accurate of a restoration time as we can. To do so, we will have to wait until we have more specific information on damages. We apologize for the wait - thank you for your understanding and patience!
Strong thunderstorms with damaging winds have impacted our Virginia service area. If you see downed power lines, please stay at least 30 feet away from them and call us at 866-366-4357 to report the location immediately.
Traffic Alert: Guinea Rd is closed between Zion Rd and Lakepointe Dr in Burke for downed wires and trees. Please use an alternate route as utility crews respond for repairs.
@REnglandDC@Alyia4ALX We're sorry to hear about your outage. Strong thunderstorms with damaging winds have impacted our service area. Our crews are working as safely and quickly as possible to restore power. Please report your outage at https://t.co/fSXyPtE4sy, on our app, or by calling 866‑366‑4357.
⚠️ As storms move across Virginia tonight, please stay away from downed lines and storm debris.
You can report downed lines to @DominionEnergy.
Call (866) DOM-HELP
@JWandToby We're sorry to hear about your outage. Strong thunderstorms with damaging winds have impacted our service area. Our crews are working as safely and quickly as possible to restore power. Please report your outage at https://t.co/nmJWHaM9Cd, on our app, or by calling 866‑366‑4357.
Strong to severe storms are possible late this afternoon into early tonight, with damaging winds the primary threat. Make sure you remain weather-aware today and have multiple ways to receive warnings!
Heads up Hampton Roads: This could be a stormy Monday. ⛈️
Are you ready for it?
@DominionEnergy prepares year-round for storms.
Here are some tips to help keep you and your family safe.
Follow my thread. ➡️
@MichelleMaxwell Hi Michelle! Thanks for the kind words. We're so glad our crews were able to resolve your problem and keep your loved one safe. 💙 We're always here to help.
⚠️Storm update for Hampton Roads and northeast North Carolina
Thunderstorms moving through these areas this evening have caused more than 28,900 power outages.
As of 9:15 p.m., there are roughly 21,000 outages in the region, primarily on the Peninsula.
Follow this thread. ➡️
Strong storms are move through Virginia. Report your outage and monitor restoration progress in real time:
⚡ Dominion Energy App
💻 https://t.co/fSXyPtE4sy
Our crews are working around the clock to get you back on as fast as we can.
Chances of strong to severe storms for Sunday afternoon and evening are increasing. The greatest threat is damaging gusty winds, but small hail and heavy rain and localized flooding are also possible.
Another chance for strong to severe thunderstorms returns Sun with a Slight (Level 2 of 5) risk for all of the area. Damaging wind gusts are the primary hazard with any severe thunderstorms on Sun. Large hail, localized heavy rain, & an isolated tornado also cannot be ruled out.