Don Davis

Editor at large at Digital Commerce 360. Formerly chief editor of DC360 predecessor Internet Retailer and group editor, SourceMedia. NYC native and Yale grad.

[Don Davis @DonDavisDC360]

Contrary to popular belief, #Amazon was not the big #ecommerce winner during the pandemic. Find out which important group of retail competitors grew the fastest online during Covid in this analysis of newly released Top 1000 data. https://t.co/5KJPxW4hro

[Don Davis @DonDavisDC360]

No surprises in NRF's annual holiday retail sales forecast today: total sales will grow by 3-4%, online by 7-9%. That suggests 60+% of growth will be online and store sales will grow only by about 2%. https://t.co/PrBrTVar0w

[Don Davis @DonDavisDC360]

Looking ahead to #ecommerce tech trends for 2024, #forrester predicts more smaller, targeted tech projects and that #GenerativeAI will only be successful for a minority of companies. https://t.co/8nVrHxyDND

[Don Davis @DonDavisDC360]

Will the Israel-Hamas war and other jarring news curtail retail #ecommerce sales this holiday season? Most retailers and analysts see a bigger impact from the resumption of student loan payments. And there are ways to limit the impact. https://t.co/ikZYaMWKcD

[Don Davis @DonDavisDC360]

Ambulances for Ukraine
https://t.co/eoLtkB43Qg Here's a concrete way we can all support the heroic people of Ukraine.

[Don Davis @DonDavisDC360]

Why the U.S. government may try to break up Amazon https://t.co/KuZkT0fFUf via @cbsmoneywatch
Most of Amazon's profits come from Amazon Web Services, and it uses those profits to subsidize its retail business, including free shipping. That's driving retailers out of business.

[Don Davis @DonDavisDC360]

While the pandemic boosted online sales by $75 billion over a 3-year period for North America's 1,000 leading retailers by #ecommerce revenue, the winners might surprise you. #Amazon slightly lost market share, and midsized players fared quite well. https://t.co/5N5mmuzhlz

[Don Davis @DonDavisDC360]

I'm not impressed with the FTC's #antitrust action announced this week against #Amazon because it's not going to change much. But reportedly the FTC is considering action that could have a much bigger impact. https://t.co/80a8WSkkRi

[Don Davis @DonDavisDC360]

Online retail remains highly competitive, with North American retailers ranked Nos. 1001-2000 in the newly released Next 1000 Database from @DC360_Official still growing faster than those in the Top 1000 and Top 500. Learn more about these rankings here: https://t.co/pVbjFPAiWu

[Don Davis @DonDavisDC360]

Online conversion remains far higher for retailers that offer buy online, pick up in store: 3.9% for those who do versus 2.8% for those who don't among the @DC360_Official Top 500 retailers by online sales. Find out more in the 2023 Omnichannel Report. https://t.co/njsdRLupMa

[Don Davis @DonDavisDC360]

Retail profits have rebounded some during the pandemic after falling from 2012-2019, says Lupine Skelly of @Deloitte. She advices retailers to limit expenses in such areas as free shipping, returns and costly services like buy now, pay later. https://t.co/IfqOudaeKZ

[Don Davis @DonDavisDC360]

Retail profits are being squeezed, in large part due to the investments needed to compete online, @Deloitte tells @DC360_Official. Deloitte's Lupine Skelly advises retailers to limit free shipping and be cautious with costly new services like BNPL. https://t.co/IfqOudaeKZ

[Don Davis @DonDavisDC360]

Most #ecommerce sites could increase their sales by 25% just by increasing conversion rate by .5%. Easier said than done. Here's a report that provides some hints (let shoppers know when their order will arrive is one) https://t.co/UzHSzX1JIO @DC360_Official

[Don Davis @DonDavisDC360]

Hybrid #ecommerce marketplaces like Amazon, Walmart, Wayfair, Kohl's are growing faster than pure marketplaces (eBay, Houzz, Etsy). https://t.co/dWY0fiCbEv @DC360_Official

[Don Davis @DonDavisDC360]

One of the big developments in #ecommerce is big retailers opening up their websites to outside merchants, becoming marketplaces. These now represent half of Top 100 marketplaces globally. https://t.co/dWY0fiCbEv @DC360_Official

[Don Davis @DonDavisDC360]

The unwinding of #Walmart's ecommerce-focused acquisitions continues, selling @MoosejawMadness to @Dick's Sporting Goods. WM previously sold off ModCloth, Bare Necessities and https://t.co/hMj4YvmMMC and closed https://t.co/OydJLIyNvm. https://t.co/2KMckXmFVg

[Don Davis @DonDavisDC360]

B2B #ecommerce #marketplaces are exploding. Their sales doubled in 2022 to $112 billion, according to the 2023 U.S. B2B ecommerce report. And it's not just #Amazon, as many niche marketplaces are emerging. https://t.co/60ERtEWiNA @DC360_Official

[Don Davis @DonDavisDC360]

Consumers are ambivalent on personalization: 38% want retail sites to store their data but 39% want to be able to opt out. More data on online shopper likes and dislikes here: https://t.co/agMUpyS1yZ @DC360_Official

[Don Davis @DonDavisDC360]

Should online retailers match prices with competitors? 42% of major e-retailers did during the recent holiday season. That strategy makes sense for some retailers and categories, but not for others, says @ShikhaJain of @simonkucher .https://t.co/inCQPAmGGa

[Don Davis @DonDavisDC360]

Investors remain skeptical of online-only retailers. Here's why the bloom is off the rose of #ecommerce merchants. https://t.co/74K6SWgFFC