@kiwicom247 Your reply via message was as below. You ask me to be patient when I have waited 2 years for you to address my situation. I would say I have been more than patient.
@kiwicom247 Your call service tells me the booking number YOU issued me with doesn't exist... I have waited over 2 years for a refund and you have offered to refund less than 20% of what I paid. How is that acceptable? I know that I am entitled to compensation.
@kiwicom247 I have sent you messages and emails regularly since April 2020. You have only offered me a refund on the 28th of April 2022. over 2 years later, this is totally unacceptable and shows in black and white the service customers can expect from kiwi .com.
@kiwicom247 Your automated responses donโt help me. I want to speak to someone on the phone. Your answering machine tells me that the booking number you gave me doesnโt exist...? Itโs embarrassing
@kiwicom247 Iโve just received an option for a refund of ยฃ236.77 from you over 2 years later... thatโs not even half of what I paid for the flight. Your answering machine is telling me repeatedly my booking number is incorrect. In what world is this service acceptable?
@kiwicom247 My flight in March 2020 cost me ยฃ1,274.19 I have waited patiently for a refund for over 2 years... you have now offered to refund me ยฃ236.77 this is theft. Why would I pay you ยฃ1000 for a service I did not receive. I then had my money tied up for 2 years...
@instagram I have been locked out of my Instagram account for no reason. Have submitted numerous selfie videos for security checking and no reply. #disappointed please sort this out