DoorDash Help

We are committed to the needs of our customers and appreciate your patience. Please Chat via link below.

[DoorDash Help @DoorDash_Help]

@Oleksandr1700 👋 Hi there! We're sorry to hear you did not receive your order. Please DM us your email, phone number and order details so we can investigate further.
-Dina

[DoorDash Help @DoorDash_Help]

@dwiti222 👋 Hi there! We're sorry to hear you did not receive your refund for the cancelled order. Please DM us your email, phone number and order details so we can investigate further.
-Dina

[DoorDash Help @DoorDash_Help]

@PhoneixBreeze Hi! How frustrating to have a sandwich missing from your order. We will be happy to take another look at this for you. Send us a DM with your phone number, email, and order date to get started. -Mia

[DoorDash Help @DoorDash_Help]

@KenDenise2 👋 Hello! Oh, no! Having to experience this is definitely concerning. Please DM us your email, phone number, and order details.
-Kendall

[DoorDash Help @DoorDash_Help]

@stevepicray 👋 Hello! Having to experience a late delivery can definitely cause some frustrations. Please DM us your email, phone number, and order details so we can investigate further. Thank you.
-Kendall

[DoorDash Help @DoorDash_Help]

@thejenmo18 Hello,
Not receiving your order on time can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email, phone number, and the date of the order. Thanks!
-Ashley

[DoorDash Help @DoorDash_Help]

@69abelincoln69 Hello,
Having a negative experience with DoorDash can definitely be a frustrating situation! We would love a chance to turn things around if you could DM us your email, phone number, and more details of what happened. Thanks!
-Ashley

[DoorDash Help @DoorDash_Help]

@uncleroshi91 Hello,
Receiving melted ice cream in your order can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email, phone number, and the date of the order. Thanks!
-Ashley

[DoorDash Help @DoorDash_Help]

@whoisjamelia Definitely not the experience we want for you. I would like to help look into this. Could you please send us a DM with your email, phone number, and order date/details? -Ryan

[DoorDash Help @DoorDash_Help]

@BrendanMizgala Oh no, this is not the experience we want you to have and rest assured we're here to help. Please send us a DM with your email, phone number and order info/date so we can look into this for you. -Audrey

[DoorDash Help @DoorDash_Help]

@gitdownbrown823 I’m right there with you. I would be upset if my order were cold and missing items too! Here’s what we can do to help. DM us your email, phone number, and order date so we can make things right -Danielle

[DoorDash Help @DoorDash_Help]

@Ryan08233118 Hey there! We'd love to help you out. We take issues like this very seriously and we understand the frustration of not receiving your order. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP?
– Drew

[DoorDash Help @DoorDash_Help]

@Jdn11i We're so sorry to hear your first order was incorrect! Please DM us your phone #, email, and order details so that we can further assist with looking into that refund.

[DoorDash Help @DoorDash_Help]

@loveeesydney Hey there! We'd love to help you out. We take issues like this very seriously and we understand the frustration with trying to use the offer. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP?
– Drew

[DoorDash Help @DoorDash_Help]

@chezpedro Oh no, this is not the experience we want you to have and rest assured we're here to help. We can help cancel your order. Please send us a DM with your email, phone number and order info/date so we can look into this for you. -Audrey

[DoorDash Help @DoorDash_Help]

@luckyxxiv Oh no, this is not the experience we want you to have and rest assured we're here to help. Please send us a DM with your email, phone number and order info/date so we can look into this for you. -Audrey

[DoorDash Help @DoorDash_Help]

@HitoriHaven Thanks for reaching out about the quality of this order! I would be upset too if I had such a bad experience with customer support after that! Here’s what we can do to help. DM us your email, phone number, and order date so we can make things right -Danielle

[DoorDash Help @DoorDash_Help]

@user123628393 Hi there! We’re sorry you didn’t receive exactly what you ordered, that's never good. If you could send us a quick DM with your email, phone #, and order info then we can dive into this more together!
-Lucy

[DoorDash Help @DoorDash_Help]

@BIGLEZBABY Thanks so much for reaching out! We're sorry to hear that the store was out of an item you ordered and you didn't get the help that you expected from us. Please DM us with your email, phone number, and date of the order so we can take a closer look and assist further. – Cameron https://t.co/AhofvpMoiW

[DoorDash Help @DoorDash_Help]

@xBabyyBoo Hey there! We'd love to help you out. We take issues like this very seriously and we understand the frustration of having issues with your order. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP?
– Drew