Tried to amend holiday on 9th Dec due to new restrictions & got advised by a TUI colleague to wait until the 18th incase it gets cancelled. Today been told you can do nothing! Now we’re forced to go on a hols with a 6month old baby with possibility of having to isolate! @TUIGroup
@TUIGroup happy to take our money and allow us to still fly with a 6 month old baby even with all the new restrictions. We want to amend but you won’t let us. Terrible company, don’t travel with TUI!!!
@TUIGroup tried to amend holiday on 9th Dec due to new restrictions & got advised by a TUI colleague to wait until the 18th incase it gets cancelled. Today been told you can do nothing! Now we’re forced to go on a hols with a 6month old baby with possibility of having to isolate!
@sizehelpteam 😡😡😡😡😡😡😡😡😡😡😡😡😡 Can someone get back to me please! I’ve tried calling, emailing and messaged on here and am getting no response. Shocking customer service.
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