Dawn Severn

[Dawn Severn @Double7Diamond]

@CotswoldCo how many times is it acceptable to let a customer down? Is 4 too many? Waited once again for a delivery and they just didn't turn up. 2nd time this has happened, 1st 2 times faulty goods. No other company has let us down like this. #poorcustomerservice #stillwaiting

[Dawn Severn @Double7Diamond]

@AskNationwide We are making this public until we get a response and the issue is sorted. There can't be other people with the same name with a swift complaint. It is diabolical how this has been handled. We have been patient enough.

[Dawn Severn @Double7Diamond]

@AskNationwide I am not sending a DM. We have raised this to a number of people over the last 6 months. The complaints team said response by 27 Dec. We are still waiting. Why would sending a DM make any difference.

[Dawn Severn @Double7Diamond]

@AskNationwide Just ask the central complaints team to respond to Michael Severn as they promised. We are fed up chasing this Swift payment for the last 6 months. The Banking Obudsmen is our next stop if this is not resolved in the next few days.

[Dawn Severn @Double7Diamond]

@mungohenning @kayeadams Then politely tell the crew and they will allow them through first. Equally happens if trying to get to a connecting flight. No need to barge and push.

[Dawn Severn @Double7Diamond]

@shitscaredmum @ICR_London @BrainTumourOrg @ourbrainbank Yet another difficult day for you all. But you must be so proud. What an amazing young lady #bemorelaura

[Dawn Severn @Double7Diamond]

@shitscaredmum I'm so very very sad for you all. She sounds like an amazing young lady who has left you in person but will continue to give you a lifetime of amazing memories to treasure. You should be so proud of the way she dealt with everything ❤️

[Dawn Severn @Double7Diamond]

@shitscaredmum @bealiesaw Your courage and empathy for others in this incredibly painful situation is inspirational. No wonder you raised such an amazing daughter ❤️

[Dawn Severn @Double7Diamond]

@premierinn we are trying to book 4 nights at your Tunbridge Wells Hotel but keeps saying payment problem. Is their a problem with the booking sites? We have tried different cards to no avail.

[Dawn Severn @Double7Diamond]

@DelythRLee @Debbie_Monk You're not alone. Sorry you're having a tough time. Message me if you want to chat.

[Susanna Reid @susannareid100]

My god. He tried his best to get an ambulance, repeatedly calling 999 to report mum was having trouble breathing. His final call is to tell the call-handler it was too late. This is appalling. My heart goes out to this poor family. She was 56. How could this happen?

[Dawn Severn @Double7Diamond]

@DelythRLee Small steps Delyth, it's a horrible feeling. Just writing this is an achievement; well done for sharing x

[Dawn Severn @Double7Diamond]

@Amandas_Shoes @Aviva @Forbes Congratulations Amanda. Truly deserved.

[Dawn Severn @Double7Diamond]

@TWMCLtd @RachelD637 @twitte_arthur What about us Brits double vaccinated with Biontech in Turkey. Will we be able to get to the UK without quarintine and loads of expensive tests to see our families? This isn't just about people having a few weeks holiday.

[Greg James @gregjames]

We did it!

BREAKING NEWS:

Let us know if you pop down for a pint this weekend 👍🏼👍🏼

https://t.co/jAr8YF1eJy

[Dawn Severn @Double7Diamond]

@grantshapps If you are confident about the decision making process for which countries go on which list, explain why India can go Amber and Turkey can't. I have understood previously but this particular decision makes a mockery. Transparency around this decision needs to be given.

[Dawn Severn @Double7Diamond]

@WriteyMartin Think it's just a ginger affinity!

[Dawn Severn @Double7Diamond]

@WriteyMartin I write it on anyway just so I can then cross it off!

[Dawn Severn @Double7Diamond]

@Amandas_Shoes @RishiSunak Congratulations @Amandas_Shoes an inspirational woman and a pleasure to work with.