@DougLipp, nos recordó en el #CXSummit2025 que la magia comienza con la cultura.
Confianza, empatía y coherencia: eso es lo que realmente crea experiencias inolvidables.
@anakarinaqa | @melissadibuja
It's time! The 2024 #NISCMIC kicks off this evening at 5pm! Join us to hear from NISC President & CEO Doug Remboldt on our focus this year and learn from DisneyU Author Doug Lipp how to provide an excellent customer experience.
See you soon!
Sharing this with friends & colleagues because of:
• My love for Disney & @Disneyland
• Concern for Disneyland’s current state
Honored @MiceChat is promoting my 3-part letter, starting with this first one timed on Disneyland’s 69th birthday today. https://t.co/Oh1KbSg8Ur