CCY @DrCYinOK - Twitter Profile

over 2 years ago

@SRAdolescence Hi, I scanned the QR code and was led to the pheedloop app, but I wasn’t able to find the SRA event within pheedloop. What event keyword or code should we use? TIA.

DrCYinOK's tweet photo. @SRAdolescence Hi, I scanned the QR code and was led to the pheedloop app, but I wasn’t able to find the SRA event within pheedloop. What event keyword or code should we use? TIA. https://t.co/J3iY4ED9H6

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CCY @DrCYinOK

over 3 years ago

@HiltonHotels @HiltonHotels My intended check-in date is within a week. I won’t get the points in time to make the reservation. I’ve stayed in many hotels but have never had such negative experience where there was so much miscommunication and the reps weren’t able to offer any help.

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CCY @DrCYinOK

over 3 years ago

@HiltonHotels I booked a room with points and needed to modify the reservation. Somehow I wasn't able to do it online. I called the customer service, who said he would be able to cancel the reservation and rebook it for me right away.

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CCY @DrCYinOK

over 3 years ago

@HiltonHotels However, he wasn't able to because the points weren't returned back to me after the cancellation. I was then told I would need to wait for 48 to 72 hours to see the points and I would need to rebook at that point. Now I got an email, saying it would take 5-7 days.

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