Update: @MtcChennai team has promptly reached out and assured me that necessary steps are being taken. Grateful for their quick response... hoping this leads to a smoother experience for all
This morning I was on an @MtcChennai bus from Camp Road to Tambaram (7:40 AM). Standing near the conductor seat, I showed my NCMC card for the ticket… and what happened next was a lesson on why digital-first passengers need better treatment.
@AdiSpeaX@MtcChennai@prabhusean7 Appreciate your support 🙏 but I don’t think suspension is the answer here. The conductor was just doing things the usual way. What we really need is smoother systems so passengers don’t end up in such situations again.
@MtcChennai The inspectors were polite. The system isn’t.
Let’s make public transport friendlier for digital-first passengers.
@MtcChennai I hope the Future will be good and better
@MtcChennai please train conductors to:
✅ Issue tickets to digital payment users immediately
✅ Avoid penalizing genuine commuters
✅ Encourage digital adoption instead of unintentionally discouraging it