Dr. Kumar is a Scientist. Ph.D. Degree from University of Nottingham, U.K., NEERI, Nagpur and PDF School of Environment, Tsinghua University, Beijing, China.
If you’re considering buying from WakeFit, I urge you to think twice. There are far better brands out there that actually deliver on their promises and treat their customers with respect. Save yourself the frustration and avoid WakeFit at all costs.
To make matters worse, the entire experience was filled with a lack of accountability. There was no sense of urgency, no effort to compensate for the delays, and no attempt to make things right. It’s clear that WakeFit doesn’t value its customers or their time.
WakeFit’s customer service is a joke – they are completely unhelpful, unresponsive, and seem to have no intention of resolving issues or improving their service.
But the nightmare didn’t end there. After finally receiving the product, the installation was delayed by another 6 days. Again, the same robotic apologies and vague excuses. It’s as if they think saying "sorry" repeatedly will magically fix their incompetence.
Every time I reached out to their customer service, all I received were generic, copy-pasted apologies and excuses about "unforeseen circumstances." How many unforeseen circumstances can one company have? It’s clear they have no respect for their customers' time or commitments.
I ordered a simple display unit, thinking it would be a straightforward purchase. Little did I know, I was signing up for weeks of unnecessary stress and disappointment. The delivery was delayed by more than 15 days, with no proper explanation or proactive communication from them
I cannot begin to express how utterly disappointed and frustrated I am with WakeFit's service. If I could give zero stars, I would. This company has set a new standard for incompetence and unprofessionalism in the furniture industry.
@Reporte_Indigo@chaptersindigo@JM_Scindia He insulted without any reason. Threatened on the name of the airport authority of India. Checked the phone gallery and recently deleted items and when he couldn't find anything just started growling.
This is what a regular flyer should be treated?