Seriously, spent 30 minutes on the phone with @LowesCares and I have to explain myself three different times in one night. Thanks for nothing @Lowes. Hey @HomeDepot, we'll be coming your way moving forward. We hear you actually value your customers. https://t.co/QhaG8ultnp
Just got off our daily complaint call with @LowesCares. Worst customer service ever! Will never recommend again. All they do is pass the buck and tell you to wait one business day... three business days in a row. Embarrassing.
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Delivery almost 5 hours outside our window with NO updates given @Lowes? I had to call 6 times to get any info. Real great customer service. And now I’m still the one calling to try to get this resolved a day later. #shouldagonetohomedepot