Drexel University IT

Official Twitter for Drexel University's Information Technology Department. Current Service Status:

[Drexel University IT @Drexel_IT]

Drexel IT is hiring for Fall Term! Seeking energetic students to work in our Tech Lounge. We also have ONE Coop position available.

Apply now at [email protected]!

[Drexel University IT @Drexel_IT]

Issue with Outlook, Mon 6/5/23

[Microsoft 365 Status @MSFT365Status]

We're investigating an issue with accessing Outlook on the web. Further details can be found under EX571516 in the admin center.

[Microsoft 365 Status @MSFT365Status]

We're investigating access issues with Microsoft 365 Online apps and the Teams admin center. Further information can be found under OO544150 within the Microsoft 365 admin center.

[Drexel University IT @Drexel_IT]

Network service for campus buildings, Drexel’s wireless networks, and the Drexel VPN has been working without interruption since 11:00 AM. We do not anticipate further unscheduled interruptions.

[Drexel University IT @Drexel_IT]

We are currently experiencing a network outage across campus (wired and wireless). We are aware of the issue and working on a resolution. Keep updated by going to our status page at: https://t.co/h9GqzLPuBc

[Drexel University IT @Drexel_IT]

Updates regarding the Phone System issue are available on Service Status: https://t.co/cymu36e1rU

[Drexel University IT @Drexel_IT]

The Drexel Campus Phone System (Nortel/Avaya) is experiencing a problem initiating or receiving calls from phones off-campus due to a problem with local telephone company service. The problem has been reported to the campus telephone company who is working to fix the problem.

[Drexel University IT @Drexel_IT]

Hyperion was back online as of 11:06 AM this morning.

[Drexel University IT @Drexel_IT]

We are currently experiencing an issue with one of our file servers: fs3, related to performance. Staff are working to address the problem as quickly as possible. This is affecting Hyperion, Nolij, and other services. Thank you for your patience.

[Drexel University IT @Drexel_IT]

FS3 shares are back online, and staff are currently working to bring Hyperion back online. We will post again shortly when all remaining services are available.

[Drexel University IT @Drexel_IT]

Services affected by this morning's outage should be back online at this time. Please contact our Help Desk (see https://t.co/wGewhqHTwT for contact info) if you encounter any issues.

[Drexel University IT @Drexel_IT]

We're currently experiencing sporadic outages of some services due to a hardware failure, and we are working on bringing affected servers and services back online as quickly as possible. Updates available here: https://t.co/cymu35WqAm

[Drexel University IT @Drexel_IT]

All services that were unavailable this morning should now be operational. Please reach out to our Help Desk if you experience any further issues.

[Drexel University IT @Drexel_IT]

We are currently experiencing an issue with one of our file servers: fs3, related to performance and availability. Staff are working to address the problem as quickly as possible. This may affect Hyperion. Thank you for your patience.

[Drexel University IT @Drexel_IT]

We're in the process of bringing services related to this outage back online. FS3 should now be accessible, and Hyperion should become available for users shortly. We apologize for inconveniences caused this morning and appreciate your patience as we work to restore services.

[Microsoft 365 Status @MSFT365Status]

We're investigating an issue with Multi-Factor Authentication that is preventing some users from accessing Microsoft 365 services. Additional information will be provided in the admin center under MO287933.

[Drexel University IT @Drexel_IT]

Drexel IT is hiring enthusiastic talented students to work in the Tech Lounge this Fall. Contact [email protected] to apply.

[Drexel University IT @Drexel_IT]

Our software site (https://t.co/A7w7n4hHEc) will be unavailable Sun 8/8 AM for a Server Upgrade. During that time, users will not be able to sign in to download software for their personal computers. Please plan accordingly if you expect to need to download software.

[Drexel University IT @Drexel_IT]

DrexelOne is back online, thank you for your patience.

[Drexel University IT @Drexel_IT]

We are aware of an issue with DrexelOne and are working to resolve it as quickly as possible.