@RailwaySeva@SimpleB18654648 Dear Passenger, your suggestion is valuable and appreciated. Being a policy matter, the same has been forwarded to the higher authorities.
@RailwaySeva@Vaniya_Boy Dear Passenger, staff has been deputed to attend the issue on priority and necessary action is being taken. Inconvenience caused is deeply regretted.
Dear Passenger, Your complaint regarding dirty toilets and a non-working flush in Train No. 12952 was attended by the onboard staff. The toilets were cleaned and the flush was found to be working properly. The concerned staff has been advised to maintain cleanliness regularly.
We regret the inconvenience caused.