@deipakpatel@subhashchy@suumitshah Hey Deipak, we’ve already replied to you via email, but haven’t heard back from you.
Could you please check your email and respond to us via email?
@HRUDAISTOREKART@mydukaanapp Your domain's IP does not correctly point to the IP we provided. You can check here: https://t.co/Poyvjzh5OD
Please follow all the steps mentioned in this help article to connect your custom domain to Dukaan: https://t.co/hlo7U3MzW7
Thank you.
@wildyogi_0@suumitshah@subhashchy@mepiyushshah@mydukaanapp Thank you for reaching out. We have already replied to your previous inquiries. Kindly check your email for our response. If you need further assistance, please feel free to contact us.
Best regards,
Dukaan Customer Support
@aashishpassi Hey @aashishpassi, we want to inform you that the issue has been resolved.
Thank you for your patience and understanding.
Best regards,
Dukaan Customer Support
@BjymRupesh@mydukaanapp We will call you shortly to discuss and resolve the issues you're experiencing with editing product details and the option of adding quantity per price.
Best regards,
Dukaan Customer Support
@nrjdalal_com @mydukaanapp It looks like you're trying to access the Dukaan web version on mobile, which is causing these issues.
For a better experience, please install the Dukaan app from the Play Store or App Store.
@Nishantjaiswal0@mydukaanapp I'm really sorry to hear about your experience.
Could you please provide your email or phone number in DM and also share the exact issue/concern, so I can assist you promptly.
@fhtamim_@mydukaanapp Currently, there isn't a direct option to make the zip code field optional in Dukaan.
Share your store details in dm and we’ll see if there’s any way can helps you remove zip code from the checkout
@technolobeYT@mydukaanapp Hey Harsh, we value your feedback and would like to understand more about the issues you faced.
Could you please share more details about the problems you encountered?
@AshiSinghal28@mydukaanapp@suumitshah Dukaan automatically refunds service fees for cancelled, rejected, failed, and returned orders.
For more details, check this help article: https://t.co/TsvyeI3sWv
Or share all relevant details on [email protected] and we will help you out.
@GuptaAtish96188@suumitshah@mydukaanapp Hey @GuptaAtish96188, sorry to hear about your experience. This is not the kind of service we want our customers to have.
Please share your ticket ID in DM. We will investigate and get back to you shortly.