Dukaan® Support 💙

Official support handle of @mydukaanapp | Download the Dukaan App 👉 help? Try our AI assistant Lina:

[Dukaan® Support 💙 @DukaanSupport]

@deipakpatel @subhashchy @suumitshah Hey Deipak, we’ve already replied to you via email, but haven’t heard back from you.

Could you please check your email and respond to us via email?

[Dukaan® Support 💙 @DukaanSupport]

@fazianshaikhh @mydukaanapp Please write a mail to [email protected]

[Dukaan® Support 💙 @DukaanSupport]

@HRUDAISTOREKART @mydukaanapp Your domain's IP does not correctly point to the IP we provided. You can check here: https://t.co/Poyvjzh5OD

Please follow all the steps mentioned in this help article to connect your custom domain to Dukaan: https://t.co/hlo7U3MzW7

Thank you.

[Dukaan® Support 💙 @DukaanSupport]

@aashishpassi

[Dukaan® Support 💙 @DukaanSupport]

@padmanabhg @mydukaanapp Dukaan currently does not support global localized pricing. If you have more questions, feel free to ask.

[Dukaan® Support 💙 @DukaanSupport]

@wildyogi_0 @suumitshah @subhashchy @mepiyushshah @mydukaanapp Thank you for reaching out. We have already replied to your previous inquiries. Kindly check your email for our response. If you need further assistance, please feel free to contact us.

Best regards,
Dukaan Customer Support

[Dukaan® Support 💙 @DukaanSupport]

@aashishpassi @aashishpassi please check your DM.

[Dukaan® Support 💙 @DukaanSupport]

@ahujaishan98 @mydukaanapp We want to inform you that the issue has been resolved.

Could you please verify?

Best regards,
Dukaan Customer Support

[Dukaan® Support 💙 @DukaanSupport]

@aashishpassi Hey @aashishpassi, we want to inform you that the issue has been resolved.

Thank you for your patience and understanding.

Best regards,
Dukaan Customer Support

[Dukaan® Support 💙 @DukaanSupport]

@BjymRupesh @mydukaanapp We will call you shortly to discuss and resolve the issues you're experiencing with editing product details and the option of adding quantity per price.

Best regards,
Dukaan Customer Support

[Dukaan® Support 💙 @DukaanSupport]

@nrjdalal_com @mydukaanapp It looks like you're trying to access the Dukaan web version on mobile, which is causing these issues.

For a better experience, please install the Dukaan app from the Play Store or App Store.

[Dukaan® Support 💙 @DukaanSupport]

@Nishantjaiswal0 @mydukaanapp I'm really sorry to hear about your experience.

Could you please provide your email or phone number in DM and also share the exact issue/concern, so I can assist you promptly.

[Dukaan® Support 💙 @DukaanSupport]

@ahujaishan98 @mydukaanapp @ahujaishan98 it’s live.

Thanks

[Dukaan® Support 💙 @DukaanSupport]

@kirneg @mydukaanapp Try to uninstall and install the Dukaan app again and let us know if the problem still persists.

[Dukaan® Support 💙 @DukaanSupport]

@rahulvjain @mydukaanapp I can help with that. Could you please provide your email ID or phone number in DM

[Dukaan® Support 💙 @DukaanSupport]

@fhtamim_ @mydukaanapp Currently, there isn't a direct option to make the zip code field optional in Dukaan.

Share your store details in dm and we’ll see if there’s any way can helps you remove zip code from the checkout

[Dukaan® Support 💙 @DukaanSupport]

@heydinu @mydukaanapp You can find a call schedule link on this page: https://t.co/ATV0gYzRRf

[Dukaan® Support 💙 @DukaanSupport]

@technolobeYT @mydukaanapp Hey Harsh, we value your feedback and would like to understand more about the issues you faced.

Could you please share more details about the problems you encountered?

[Dukaan® Support 💙 @DukaanSupport]

@AshiSinghal28 @mydukaanapp @suumitshah Dukaan automatically refunds service fees for cancelled, rejected, failed, and returned orders.

For more details, check this help article: https://t.co/TsvyeI3sWv

Or share all relevant details on [email protected] and we will help you out.

[Dukaan® Support 💙 @DukaanSupport]

@GuptaAtish96188 @suumitshah @mydukaanapp Hey @GuptaAtish96188, sorry to hear about your experience. This is not the kind of service we want our customers to have.

Please share your ticket ID in DM. We will investigate and get back to you shortly.