@Sporty_Woman Tracie we apologize for the inconvenience this may have caused. Is there something that we can assist you with? If so, please send us a direct message with details. Thank you.
@Barta57 Jordan we can certainly understand your concern. If this is something you would like us to look into, please send a direct message with the details. Thank you.
The same skill, safety and teamwork Duke Energy lineworkers bring to customers every day earned six awards on the world stage at the International Lineman’s Rodeo. https://t.co/pdIaIBLnWk.
@soulbeav We definitely understand your concern. If this is something you would like us to look into, please send a direct message with the details. Thank you.
Honored to welcome @ENERGY's @SecretaryWright to Duke Energy's Roxboro Plant yesterday. The DOE selected Roxboro for a $28.4M investment in reliability projects that will strengthen critical infrastructure, support reliable service and help reduce project costs for customers.
Michi we can certainly understand your concern. Please note that the customer invoices include billing charges and adjustments approved by the Utilities Commission and are applied to a customer’s billed kilowatt-hour (kWh) usage per month. For more information about our rates and riders, please visit us at https://t.co/447evZDaVq. If this is something you would like us to look into, please send a private message with the details. Thank you.
@jnmegatron Jamie we're sorry to hear that you feel that way. Is there something that we can assist you with? If so, please send us a direct message with details. Thank you.
Taylor I apologize for the inconvenience this may have caused. Unfortunately, we are unable to assist with your inquiry via live chat. To cancel your Power Manager enrollment, please contact us at 888.463.5022 for further assistance. Please let us know if you need assistance with something else. Have a great day!
@Bxtches2Deep We can certainly understand your concerns regarding your billing. If this is something you'd like us to look into, please send us a DM with the details. Thanks.
Duke Energy crews are prepared and monitoring Isaias as rain and gusty winds could impact the Carolinas this weekend. The greatest outage risk is in western North Carolina, especially the mountains, and South Carolina's Upstate. https://t.co/gsNOIT035S.
Duke Energy and stakeholders have reached an agreement that strengthens protections for North Carolina customers by ensuring data centers and other large-load customers pay the costs to connect to and be served by the grid. Learn more: https://t.co/X0NUmJ85ax.
Duke Energy in conjunction with state and county officials will conduct outdoor warning sirens tests today, October 7, around all Duke Energy nuclear plants. This is part of normal maintenance to make sure they’re working properly. Some sirens may be tested more than once. No public action is required.