@mbna Hi spent 40 minutes this morning trying to solve a problem I have , got passed to 3 different departments only to be put on hold then cut off. Shocking service .
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me?
DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia How do I contact someone regarding my case and the refund you still owe me? DONOT tell me to use your AskBo service as it does not recognise my flight number as it is no longer on the system. When I put my case number it tells me some one will email. I have heard nothing!
@airasia Did you actually read what I said? Ask Bo will not let me make a complaint because the flight number is no longer recognised!!
Ask Bo is a total waste of time.
I want to speak to a human who can actually help me
@airasia This does not work as Bo no longer recognises my flight number when I go through that process. I put my case number in and it said i would be emailed within 7 days, two weeks have passed and nothing. Is there another way (aprt from Bo) to contact someone. Ask Bo is a total waste
@airasia Can someone please get in touch with me please, ask Bo is a waste of time and won't allow me to make a complaint as it requests a flight number which is not valid as you cancelled the flight.
@airasia This case is taking far too long. It's been weeks now and I want my money back. Your chat bot Bo is a total waste of time as it just sends me around in circles and won't allow me to speak to a real person. Please get this sorted I will look into taking some legal advice.
@airasia Tried this, it does not work as it then asks for a flight number which I put on in, then it does not recognise it as the flight was cancelled. I have a case number and when I enter that is tells me the case is being looked at.
@airasia@airasia i am still awaiting my refund, i have a case number. Please advise me how to complain as this matter is going on too long. You have my money.