Duncan Ritchie

[Duncan Ritchie @DuncanrNz]

@NortonAngus K

[Duncan Ritchie @DuncanrNz]

@Wise And you DM is just a chat bot?

[Duncan Ritchie @DuncanrNz]

@Wise probably the worst customer service I have ever experienced. Locking a business account for verification and taking weeks to do anything. Your support team can only say the verification team will come back to you at some point. Maybe with a yes maybe with more questions.

[Duncan Ritchie @DuncanrNz]

@Wise The issue is that we have been an active customer for some time and you suddenly decide to lock our account and money. You could choose to proactively ask for documents to minimise disruption. You don’t meet your timeframes. Your support team are forced to make excuses for others

[Duncan Ritchie @DuncanrNz]

@MetService your New Year’s Day tides seem to have gone a little haywire.

[Upstock.app @upstockapp]

We launched a new app that makes hospitality businesses easier & more sustainable. Designed by the team who created @Xero. Read all about Upstock and hear what customers say about how it's transformed their businesses https://t.co/LytWCoq8ih

[Duncan Ritchie @DuncanrNz]

@Jenny17Woodward @PrintedCupCo Jenny can you PM the ticket number and I'll look into it.