Most customer success people are great at customer relationships. Not so much at planning.
Skip straight to the work with Beatchurnโs new feature: automation.
Been working on @beatchurn the past couple of days.
Have used it over the last weeks for my 9-5 and noticed itโs hard to plan your CS work ahead.
Not anymore, as weโve added automatic task creation
Customer success isn't easy. Most customer oriented teams are great at helping customers, but not so much at planning and automation.
Beatchurn solves this problem, by having an automated way of generating tasks.
Version 1 coming out soon.
@robert_shaw Iโve been building a tool called Beatchurn to help SaaS teams understand which users are about to churn, and what to do about it.
I originally made it for my own role as an operations lead, but Iโm starting to share it with other founders now.
I've been working in Customer Success for about 8 years now.
Let's look at why your SaaS Customers are churning and how to predict it:
https://t.co/vpwDXGPxrw
I just build my first AI Agent. Every day at 7 I will receive a message with relevants post related to @beatchurn
This was... suprisingly easy to set up.
Atlassian confluence trying so hard to beat Notion they become worse and worse.
Easy navigation - hidden behind a scroll
Meaningless icons before a page
Spaces not easily accessible
Delays! Omg confluence is becoming slow
RIP easy to use wiki
Benefits of moving to a dedicated React framework that isn't Nextjs:
* no need to learn new functionality every couple of weeks
* much faster loading times
* works better with llm, see point 1
* much faster loading times
* split front and backend, have full control over what gets shown on the client side