A dyke

[A dyke @Dykeandy]

Based on my ongoing experience of @MercedesBenz recovery which started at 740pm last night, I sum up in one word - atrocious. False information, repeated missed promises and awful organisational skills. The local service department is adding to an already diabolical situation

[A dyke @Dykeandy]

@LeColUK Is anyone actually picking up messages?

[A dyke @Dykeandy]

@LeColUK what is your customer service telephone number?

[A dyke @Dykeandy]

@LeColUK my refund has not been received. How do/can I contact you??

[A dyke @Dykeandy]

#lecoluk my refund has not been received. How do/can I contact you??

[A dyke @Dykeandy]

@AvonandsomerRob Not if the power emanates from renewables. It’s an energy transition and it takes time.

[A dyke @Dykeandy]

@tapairportugal Nonsense- it’s almost September

[A dyke @Dykeandy]

@tapairportugal you have still not paid your debt to me from May. What nonsense that you are “the best office in the world”.

[A dyke @Dykeandy]

@tapairportugal Nonsense

[A dyke @Dykeandy]

@tapairportugal have still not paid the compensation from a flight cancelled in May! Clearly this us nothing more than a policy to delay payment for the good of the airline at the expense of the customer. Where is the probity in this business??

[A dyke @Dykeandy]

@tapairportugal now 12 weeks since the cancelled flight and no compensation yet! Inexcusable.

[A dyke @Dykeandy]

@tapairportugal Not good enough. You have been saying the same thing for weeks and weeks. A payment takes days. As a business, it’s a disgrace.
I shall continue complaining until you pay. Stop with the standard response patter and actually do something.

[A dyke @Dykeandy]

@tapairportugal Not good enough. You have been saying the same thing for weeks and weeks. A payment takes days. As a business, it’s a disgrace.
I shall continue complaining until you pay. Stop with the standard response patter and actually do something.

[A dyke @Dykeandy]

@tapairportugal HAVE STILL NOT PAID the statutory compensation for a cancelled flight in May. The claim is supposedly approved for payment weeks ago. I advise you to steer clear of this airline.

[A dyke @Dykeandy]

@tapairportugal I don’t suppose you cancelled his flight.

[A dyke @Dykeandy]

@tapairportugal cancelled my sons flight almost 3 months ago. 2 months later after many emails and tweets he was told in writing that his compensation was initiated with the bank. 4 weeks later and he is still waiting for the statutory payment. SHAME ON YOU.

[A dyke @Dykeandy]

@tapairportugal If the flight isn’t cancelled!

[A dyke @Dykeandy]

@tapairportugal Yes and the reply says I need to just wait! Wait for what- it’s an open and shut claim. This is just stalling tactics.

[A dyke @Dykeandy]

@tapairportugal weeks now waiting for compensation for a flight cancelled in May. After constant chasing the money was promised but is yet to arrive. The whole experience with Tap has been poor to say the least.

[A dyke @Dykeandy]

@tapairportugal How can I do that?

[A dyke @Dykeandy]

@tapairportugal cancelled a flight my son was due to be on in the middle of May, Malaga to Faro.

He had to get to his destination by himself by road.

@tapairportugal have not paid any EU compensation and are trying to claim the ticket was used. Ridiculous and terrible service!