@viagogo_UK I really need your help me please with Sale number 644460548 which was escalated under case number 106781534. I’ve patiently waited 14 calendar days for the promised response and apparently your investigative team has still not got an answer. 1/3
I did not select to be sent Euros. Sale was done in Pounds and the receiving bank is also pounds (Monzo). I should not have to pay for your currency payment errors and need to be urgently refunded with interest for time waited. 3/3
I sold a ticket and was due to receive £117.92 after deductibles but only received significantly less at £78.61. After fighting with your terrible customer service and confirmed by my bank it was because you sent it in EUROS. 2/3