Elizabeth A. Terrell

All you need to know, you may very well never know. It is in the heat of its pursuit we create our lives: AusTech DCTech Film Comms Mktg CogSci Econ UX

[wonderfullyrich @wonderfullyrich]

Hey @United & @CopaAirlines… I’m looking for a Christmas story, can you make this seafarer’s luggage appear. Some how, my bags ended up in Delhi, India, even though I was going to Panama. How do I know? I have an AirTag in one of the bags that hasn't moved for days. (1/4)

[Elizabeth A. Terrell @EATerrell]

Wondering what I've been up to over the last 18 months? I'm excited to show you the Deloitte City Services product Thursday in partnership with Campbelltown City Council and Salesforce.

Please join in the demo session and Q&A (recording also to be provi…https://t.co/1CvuEehJaZ

[Elizabeth A. Terrell @EATerrell]

@BelongAU Confirmed- back online now. Thanks Lexi and Viktor @BelongAU Heads up- the tech said he was seeing similar throughout the neighborhood. May be good to discuss with @NBN_Australia

[Elizabeth A. Terrell @EATerrell]

As of yesterday, my internet has been out 2 weeks, @BelongAU. Was told by a rep by ☎ yesterday my case/technician appt was accidentally canceled last week.

[Elizabeth A. Terrell @EATerrell]

@BelongAU Thanks, Lexi @BelongAU. Technician just rang up to attend now. (10min later and I would have been enroute to a coastal walk!) Per the tech, appears @NBN_Australia cut the line when they did fiber to the building.😢

[Elizabeth A. Terrell @EATerrell]

Just posted a photo @ Sydney, Australia https://t.co/qwWKzEomBd

[Elizabeth A. Terrell @EATerrell]

Rapid, mass testing and strict self-quarantining town literally wins at life: A town held a coronavirus experiment and now it's 'the healthiest place in Italy' https://t.co/P90swXmKUt via @ABCNews

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Einstein Voice - Skills configuration- example questions "Will I hit my number?" "What will Emily's highest performing campaign be?"

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Customer spotlight @ENGIEgroup - @tableau demo tapping into a data lake to visualise new customer targeting oppprtunities for Engie sales team members

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Use Case: Adding a Shiseido product to an in-process order after a customer clicks through from a personalised marketing email; the customer clicks through to a whatsapp agent conversation (identified) and the agent updates the order

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Customer 360 Truth demo showing the integration of Marketing, Service, and Commerce data along with external inventory management data (via @MuleSoft)

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Customer highlight @Shiseido Japan and Einstein Page Designer (Customer 360 Commerce) to suggest personalised product displays to designers based on customer entry point.

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Service Cloud Voice demo (Customer360 Service) - real time natural language processing can reduce post-call wrap and notes by up to 10 minutes by prepopulating information shared on the call into the call wrap form

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Service Cloud Voice demo (Customer360 Service) - real time natural language processing to advise Knowledge articles and Next Best Actions to call centre agents during the call

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Customer highlight @fisherpaykelNZ. Debut and demo of Einstein Call Coaching as a part of Customer360 sales. Further streamed session at 2pm.

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote: Customers who implement Salesforce generally experience a 26% reduction in IT operating costs.

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney #keynote - @pipms : The Salesforce economy will grow by 4.2M jobs by 2025.

[Elizabeth A. Terrell @EATerrell]

#salesforceworldtour Sydney- Pip Marlow (ANZ CEO): Salesforce is a carbon neutral platform.

[Elizabeth A. Terrell @EATerrell]

Sunset in Newtown @ Newtown, New South Wales https://t.co/AFigDHG5Ei

[Elizabeth A. Terrell @EATerrell]

"The reason why we we are all here is to help someone else... It simplifies so many problems." -Tim Cook #dreamforce19 https://t.co/4DzpTONB4R