@abenaginger_ Hello, We are extremely sorry for the confusion. Please DM us stating this issue together with your order number and we will advise further.
@TerriGranton Sorry we would need you to email us, as we are having a technical issue with Twitter. We will then be able to give you further assistance.
@a_alonti Hi, we are very sorry to read that. Can you please send us a DM with your order number? We will then be able to give you further assistance.
Thanks a lot.
@thoughtsbyshan Hi, we are experiencing a high number of messages at the moment but we are working as hard as possible to get back to you. Thank you for your patience xX