@FirstChoiceUK Frustrating! I have tried to call many times, cut off after waiting hours, messaged on here, no reply . When I did get through i was told that my refund is being processed & I would get an email this was 5 weeks ago, nothing. Other TOs aren’t taking this long!
Having a sunday sesh when i knew i had to get up early to travel to London for a big meeting wasnt one of my brightest ideas! Already spilt coffee all down me 🙈