@austinenergy Thanks so much, to the hardworking linemen! Power finally restored after over four days! AE management should resign and outage map is worthless! But, thank you linemen! π
@austinenergy How do you prioritize what areas get addressed first? Your outage map indicates the amount of customers affected in an area and how long they've been without power. Ours >1,000 and >70 hours - no crews assigned yet I see one with <400 and less hours than ours - crews are assigned
@austinenergy At 4:14 am tomorrow Feb 4th, it will be 3 straight days our family has had no power - customer care does not provide updates or texts! What incompetent management! Stop lying to everyone and just resign now!