Elizabeth x

Single, Happy... a little Crazy, extremely Loyal to my friends, interesting, funny but with a cheeky side! Love my family so v much ❤️ x

[Elizabeth x @EMCE1001]

Is there any hope (ideally before hell freezes over) of you resolving a complaint- the situation is completely beyond and utterly insane that one person in your company can solve a situation!! @SkyUK

[Elizabeth x @EMCE1001]

@SkyUK since when did staff start calling customers ‘knobs’ absolute delight being cut off as many times today and STILL the problem isn’t resolved - quite clearly the organisation is losing the basic customer service skill!!!

[Elizabeth x @EMCE1001]

And 24hrs later still no reply! Can you explain how I can escalate! I can’t speak to another 16 people in a day who are quite frankly, disgusting!! The howler that I’ve been dealing with is unbelievable!

[Elizabeth x @EMCE1001]

@SkyUK what’s the best way to raise another complaint (the first has not been resolved!) the most unbelievable customer service, threats and lies - this is disgusting! A company of your calibre should know how to fix problems not create them!!

[Elizabeth x @EMCE1001]

@garry__spence please don’t worry about the #Vinted bundle - my bestie and I have a service that can help get rid of that 😜 Hit me up for details x

[Elizabeth x @EMCE1001]

@O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

[Elizabeth x @EMCE1001]

@marksandspencer I’ve been checking for months. Such a shame, will have to spend elsewhere if you can’t keep up with demand. Not even refills are available 😫

[Elizabeth x @EMCE1001]

@marksandspencer HELP!!!! I absolutely love you calm 1 litre diffuser and have one in each room (not cheap) can you please, please restock the refills as the house is lonely without its scent!! Its beer available 😫

[Elizabeth x @EMCE1001]

@marksandspencer Hi there, this scent is still not available! Can you give me an idea of when it will be there? It is missed so badly!

[Elizabeth x @EMCE1001]

@marksandspencer Yes please & Thank you! I love this scent and to give as a gift, missing it dearly!

[Elizabeth x @EMCE1001]

@HotpointUK Have to laugh, raise a complaint and zero acknowledgment or response yet I get a replacement wash machine (through insurance) and you call 3 times, leave 2 voice notes, send 2 texts and 2 emails - in the same day!!

[Elizabeth x @EMCE1001]

@DandG_Global I have messaged Ben. I did not and do not like your colleagues earlier reply trying to school me - that does not help any situation.

[Elizabeth x @EMCE1001]

@DandG_Global any ideas when I might receive and update to my complaint eases with you earlier this month! Your insurance is not worth the paper it’s written on !!

[Elizabeth x @EMCE1001]

@DandG_Support please see below and advise how we can progress this complaint!

[Domestic & General @DandG_Global]

@EMCE1001 Hi there, the complaints team will be able to contact you back once the case has been investigated and concluded by the case handler. If you require further information about this matter please do contact us on direct message.

Thank you,
Tracy

[Elizabeth x @EMCE1001]

@DandG_Global What a joke - so you shut down customers who had NOT been advised to contact you!

[Elizabeth x @EMCE1001]

@DandG_Global Should they not acknowledge in the first instance? Temp fixes to machines are not viable and I would like to ask for new one - your instance is a dreadful product and the service diabolical!

[Elizabeth x @EMCE1001]

@DandG_Support

[Elizabeth x @EMCE1001]

@thismorning First album I bought was Madonna Like A Virgin in Woolworths for £4.99 - probably still have it!

[Elizabeth x @EMCE1001]

@O2 can you advise how I can check my account/contract? I am unable to do this from the app??

[Elizabeth x @EMCE1001]

@Matt_Pinner Yes - where is the application form ?!