@flipkartsupport@Flipkart Order OD438310854734327100; Incident: IN26082217224885748636.
Flipkart provided me no of Jeeves Support for the manufacturing defect. Jeeves denied stating flipkart should support & not Jeeves. Can I get urgent assistance.
@flipkartsupport Even after discussions ,the truth was flipkart unnecessary delayed the return of defect identified for 60 days and waited protection cover to expire bought along with the policy which covers damaged in 30 days. And finally asked to contact Motorola, and here kept saying to DM.
@Flipkart I reported multiple times. Received defective product, claimed replacement on 9th day,was asked to share images , videos, followed up still the matter remained open. Was given revised resolution date multiple times & kept postponing. Now it shows expired & cancelled. What to do?
@Flipkart I reported multiple times. Received defective product, claimed replacement on 9th day,was asked to share images , videos, followed up still the matter remained open. Was given revised resolution date multiple times & kept postponing. Now it shows expired & cancelled. What to do?
@hitanshuchawda@flipkartsupport@Flipkart Most of the digital vendors and market places are aware once money is paid, no one can get that out from their pocket and no matter what , Indian government neighter have intend nor the competence to save the rights of tax payers , just being busy in forming multi taxation rules.
Flipkart told me to get the laptop repaired from local vendor they will reimburse not not replying properly. Never buy extended warranty from them. Kindly help need justice . @flipkartsupport@flipkart
@flipkartsupport I had been chasing continuously, defective product was sent, motorola center asked to contact seller. The damage protection was also bought, its been a pathetic experience. Resolved and cancelled . what the hell do you people need to meet your commitment . @Flipkart
@flipkartsupport Everything you can see in the chain above or in dm. I don't see a point in asking same thing again which is there in trail and in dm already. @Flipkart
@flipkartsupport I'm sure what you are noticing is somewhere a part of script without facts, the timeline to resolve is again pushed to 9th, almost 45 days have lapsed since defect reported & 54 days since purchase
Digital purchases are now so much scam prone , that India will have to reconsider
@ANI Fraud and scammers shouldn't be taken seriously , neither India should interview. 12% xtra had been one of the biggest scams, with Least coverage in media. I'm sure, scamsters pay by blood!
@flipkartsupport Without any valid reason, How do you define resolution?
The repair & replacement policy states, weather manufacturing defect or accidental damage should be resolved in 48 hours, if not @Flipkart covers replacement under Protection. it's 27th day since replacement request raised.
@flipkartsupport I didn't get it ? What is the resolution ? Are you all bastards hired in Flipkart support ? Calling team says mistakenly we are marking tickets closed but it is open for backend team and they are working on it since last 25 days. You are saying resolution is provided What is it?
@flipkartsupport That's not a solution, rather blame game and redirecting . Jeeves is Flipkarts subsidiary, and denied claim to be in their scope and rather asked to contact back flipkart week back. I have the recording as well. Your team close the tickets to meet TAT and reopen new every time.
@EMXEEN@flipkartsupport@Flipkart Facing the same issue with Flipkart Trust Shield/Jeeves. My Galaxy Watch 8 has charging/battery issues, and my claim has been pending for 25 days despite being raised within coverage. Trust Shield expires Sept 9. @Flipkart@flipkartsupport .
@flipkartsupport@Flipkart Jeeves had marked it resolved and per call center team says speak with brand. QC report had been submitted. Timelines are being given by Flipkart randomly. After 5 commitment in past 20 days, F says wait till 9th we have again raised , mistakenly was marked resolved.
@flipkartsupport I had been chasing continuously, defective product was sent, motorola center asked to contact seller. The damage protection was also bought, its been a pathetic experience. Resolved and cancelled . what the hell do you people need to meet your commitment . @Flipkart