@JioCare My Jio SIM order has still not been delivered.
I paid ₹399 (₹349 + ₹50). If you cannot deliver it, please cancel the order and refund the full amount to my original payment source.
Order: NO0001FMTGI2
Please resolve urgently.
Details in DM ✉️
@BiharEnergy@SEVA_NBPDCL Thanks. One request/feedback: users on Jio/Airtel can't receive OTPs on the Suvidha App/WSS Portal. That's why I changed my number to BSNL, where OTPs are received. Please fix this or provide WhatsApp OTP as an alternative.
@BiharEnergy@SEVA_NBPDCL Overall Matter No OTP and SMS on Airtel & Jio coming. So, Contacted IT Cell Rajnikant Patel He Say Firstly DND Issue after Deactivated DND then Say Technical Issue and Requested to Change Number but till Now No Number Chnage and Everytime Closing Complaint. @EnergyBihar
@SEVA_NBPDCL@BiharEnergy
Submitted a mobile number change request on the NBPDCL portal, but the number is still not updated.
Consumer No.: 13410001290
Registration No.: 401092605552
Please check and resolve this issue.
Amazing service, @BSNLCorporate 👏
Got BSNL for ₹1 just to test — stable 4G indoors, 10–20 Mbps DL/UL on B28, with barely any indoor/outdoor difference.
Meanwhile, Jio 5G still struggles indoors at the same location. 🤷♂️📶
@JioCare Jio Prime promises priority support, including on-demand callback service. I paid ₹300 for Prime, but there’s no advisor callback or priority support option after activation. Jio’s own FAQ says these are Prime benefits. So where are the promised benefits, Jio?
@JioCare What action was taken on my complaint?
Why was there no proper resolution/response?
What is Jio’s technical assessment of poor indoor 5G speed & call drops at my location?
Is network optimization/capacity improvement possible?
If yes, what is the action plan and timeline?
@JioCare
My Jio 5G indoors is extremely poor—only around 1–2 Mbps—and I also face frequent call drops.
Please check the network at my location and fix this issue.
Service Request SR00003EANNP
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