@smderon Hi Suz, when you click on the outage map, it will share updated information as it becomes available. At this time, our crews are still responding and will provide an update as soon as they can.
@smderon Cause and ETA are still being determined. Our outage alerts map will be updated with more information when we have it https://t.co/c7TW3w0M5A. #Collingwood#Ontario
@Rob_b_kelly Hi Rob, occasionally, we must interrupt service for maintenance or repairs that can't be handled safely any other way. We try to schedule outages for as short a time as possible and at the least inconvenient times. Here are some tips on how to prepare: https://t.co/Jwb6wyBb1J
Our website and outage map will be unavailable from 6pm until 2am EST for system maintenance. You can reach us on Twitter with outage inquiries until 7pm EST. As always, you can also call our trouble line 24/7 at (705) 445-1800 for outages and utility emergencies. #Collingwood
@jennylee705 We're hoping its quick too. Can't give a accurate ETR at this time as both #hydroone and our staff are still trying to locate the fault location before power can be safely restored. As soon as we know we will post on our outage map.
In the meantime, please stay clear of any downed wires and as soon as we find the location of the problem, we will update our outage map with an ETR at https://t.co/c7TW3vJbe2
Adverse weather is causing multiple outages in the #Thornbury area. Our crews are responding and will be working safely and quickly to restore power to the affected area. We’ll update our outage map at https://t.co/nIZRO5Z6X4 as we get new information.
Our crews are just finishing up and will be returning from the Thornbury outage very shortly. They will be heading directly to the East-End Collingwood area to resolve that outage next.
@neilc74904551 . It appears we have a few isolated outages on York, Selkirk and now Edgar we will have our crews that ASAP to resolve to problem. Sorry for the inconvenience and thanks for getting back to us
There are a few customers still without power in #Thornbury due to a broken pole which our crews are repairing but most of the affected #collingwood customer should have their power back on now.
@DJaaronwhite Good question! We have to visually patrol the affected circuit and look for the cause. Broken pole, Tree limb contact etc. once we know the location we can start the restoration works.
Sometimes like tonight its very difficult as it involves is a large area
@darkroastscotch@darkroastscotch Hi Alex. Not at this time, but our crews are working as quickly and safely as they can to repair some equipment so power can be restored.
Sorry folks we can't give an estimate until we find the source of the outage. Our Staff are working as safely and as quickly as possible.
BTW... This outage also occurring neighboring municipalities who are feed from the same #HydroOne Feeder such as #Wasaga Beach