Governance

[Joanna Chiu @joannachiu]

@WestJet It is sad that I wasn’t able to get any help unless I publicly aired my experience. WestJet DM’d me my booking reference number after I had asked for it repeatedly at the airport. I ended up getting in the taxi because I was legitimately worried about getting arrested.

[Joanna Chiu @joannachiu]

@WestJet I requested another employee help me. She was much nicer but refused to give me a booking reference for my rebooked flight. She told me to just come back to the airport tomorrow and ask at the counter. 😔

[Joanna Chiu @joannachiu]

@WestJet We were in the baggage area and I started filming the exchange. This @WestJet supervisor said that unless I deleted the video I wouldn’t be able to get on a flight tomorrow.

[Joanna Chiu @joannachiu]

In my rush to get off plane alone, I left my money with travel companions and @WestJet supervisor refused to pay for my taxi to a hotel 20 min away. He called a guard over to intimidate me but when I burst into tears the guard assessed rightly that Westjet dude was the asshole.

[Joanna Chiu @joannachiu]

Just got kicked off a @WestJet flight from Mexico because I had an upset stomach and was going to the washroom too much before takeoff. No promise of a hotel or rebooked flight. I had meds and was on the mend. Some customer service.

If you’re sick before a flight, hold it in…

[Governance @ERMGovernance]

@joannachiu @WestJet @WestJet please don’t be another @AirCanada . We need at least one Humane Airline in Canada @Transport_gc

[Governance @ERMGovernance]

@WordsOfVibhor I was trying to reach your website https://t.co/SM92cRu4zk. Is that still active or do you have a new website? Please share. Thank you for your amazing book and words of wisdom.

[Governance @ERMGovernance]

@amazon Not received refund despite Amazon receiving the item. Customer service has been terrible and it just feels like Air Canada management has started working at Amazon! From 5 start to 0 start service. Well done Amazon!

[Governance @ERMGovernance]

Thank you so much Susan @73redpt for doing the right thing and posting this story of unacceptable conditions. #thankyou #fail @AirCanada

[Susan Benson @73redpt]

We recently flew with @AirCanada from Las Vegas to Montreal. Seated in front of us were two ladies and a gentleman who were struggling to get seated. There was a bit of a fowl smell but we didn’t know at first what the problem was.

[Governance @ERMGovernance]

Air Canada passengers kicked off plane for refusing puke-covered seats. Please retweet as ⁦@AirCanada⁩ needs to do better. #fail ⁦@ZeusIsHere_⁩ ⁦@lauraalaurent⁩ https://t.co/ANi3Z3ofXO

[CTV Regina @ctvregina]

A woman has died at the homeless encampment set up in front of Regina’s city hall. #yqr #sk https://t.co/WkcqWvAoWY

[Governance @ERMGovernance]

@DalaiLama @BAPS you should learn something.

[Governance @ERMGovernance]

@rcarrick @Wealthsimple gives 4%

[Governance @ERMGovernance]

@CitImmCanada There js no support for Parents and Grandparents. We regret voting for this dysfunctional government. #fail

[Governance @ERMGovernance]

@CitImmCanada There js no support for Parents and Grandparents. We regret voting for this dysfunctional government. #fail

[Governance @ERMGovernance]

@rcarrick do you know why https://t.co/TvlnGYIFJ7 as of April 25, 2023 is 7.30% dividend while the underlying bank shares don’t pay that high of a dividend? I don’t understand this. Thanks for helping me grasp this. #TSX #DidYouKnow

[Kadey BJ Schultz @KadeyBJSchultz]

Nothing from @AirCanada as of 8pm March 30 apart from Monday’s email that they are investigating and thank me for my patience.
Can there be too much patience?
#RightsOnFlights
#DareToFly

[Kadey BJ Schultz @KadeyBJSchultz]

Thank you @maayanziv for everything you are doing in support of #RightsonFlights. You make me optimistic too.

[Governance @ERMGovernance]

@rcarrick thank you for writing about this issue. @cibc keeps ignoring.

[Governance @ERMGovernance]

⁦@cibc⁩ Thabk you for telling customers that you don’t care. They can go elsewhere if they don’t agree your dictatorship. #ombudsman #finance ⁦@CBC⁩ ⁦@cbcgopublic⁩

[Governance @ERMGovernance]

@MatthewDavidH @KadeyBJSchultz @AirCanada @CanadianPress It’s unfortunate reality that under the leadership of our past and current governments, monopolies of companies like @AirCanada has gotten stronger and consumer rights have not improved or become any easier to deter bad behaviour from these almost publicly funded airlines.