Edison V

[Edison V @ERVelastegui]

4 hours later. No resolution. No progress. No update.

[Edison V @ERVelastegui]

@bchesky @Airbnb @AirbnbHelp booking HMYFT58Y4D. There is a potentially contagious unauthorised guest in our house and Airbnb refuses to take action. Risking our health and safety. Please do something!!!

[Edison V @ERVelastegui]

@AirbnbHelp We have now been passed across 10 different people in the safety and support team and no resolution. We’ve spent 5 hours on the phone today. This is ridiculous @bchesky

[Edison V @ERVelastegui]

@Iberia_en @Hi_Preis @britishairways @Iberia_en who will address this mess?!

[Edison V @ERVelastegui]

@Iberia_en @Hi_Preis This is ridiculous and the reply is unacceptable. How do you consider yourselves accountable?! Making someone with a three year old child leave a plane?! What kind of business do you run if this appalling response is the best you can do???