Exness

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[Exness @EXNESS]

🗓️ Our October live trading schedule is here!

Every Tuesday this month, we're hosting two live sessions. Join our Financial Market Strategists and get insights from Exness Team Pro members Kojo Forex, Tyron Beukes, and Nathan Halaba.

👉 Save this post, screenshot the sessions you want to join, and we'll see you live soon.

[Exness @EXNESS]

Hi,

Thanks for sharing the details with us via DM.

Our team’s investigation found that the transaction was rejected because the transaction details entered were incorrect. As a result, the funds were credited to a different bank account, so we recommend contacting your bank to help trace them.

For future transactions, please make sure all payment details are entered accurately, including your personal information and bank account details.

We’ve also shared this update in your PMT case, which you can find in your Personal Area under Support Hub > My Tickets.

For any further help, feel free to email us at [email protected]. Our team will be glad to assist.

Thank you!

[Exness @EXNESS]

Hi,
Thank you for providing the requested details via DM.

Based on our team's investigation, your transaction was rejected because you entered incorrect transaction details.

These funds have been credited to different bank account. Hence, we would recommend you to contact your bank for further tracing.

For future transactions, please ensure that all required payment details are entered correctly, including your personal information, bank account details.

We have also communicated the same via PMT case that you can check within your Personal Area > Support Hub > My Tickets.

If you need any additional assistance, please feel free to email us at [email protected]. Our team is here to assist you.

Thank you

[Exness @EXNESS]

Hi,

We’ve looked into your PMT case, and it’s now under review by the payment provider.

Our Payments team will update you as soon as there’s more information. To check your case progress in your Personal Area:

• Log in to your Exness Personal Area
• Go to the Support hub
• Open My Tickets

I’ll also personally check in with the relevant team to keep track of your case and make sure any further action is taken.

If you have any other questions, feel free to let us know.

Thank you!

[Exness @EXNESS]

Hi,

We’ve checked your PMT case, and it’s currently being reviewed by the payment provider.

Our Payments team will share an update as soon as more information is available. You can follow the progress of your case in your Personal Area:

• Log in to your Exness Personal Area
• Go to the Support hub
• Open My Tickets

I’ll also personally follow up with the relevant team to track the progress and take any further action needed on your case.

If you have any other questions, please let us know.

Thank you!

[Exness @EXNESS]

Hi,
At Exness, we aim to offer low and stable spreads on popular trading instruments during periods of high liquidity, while keeping spreads competitive even during less liquid periods, such as rollover, when spreads typically widen across the industry.

Following our investigation, we can confirm that on 20 October, during the GBPJPY rollover period (21:00–22:00 UTC), our spreads were 28.2% tighter than the industry average, based on a comparison of the tightest commission-free accounts offered by 23 brokers.

While lower liquidity during rollover makes it difficult to maintain the same tight spreads available during regular trading hours, we continuously strive to keep them as low as possible under prevailing market conditions.

You can view our average spreads across different instruments on our website: https://t.co/nGKiqKhEKf

For more information on how spreads work at Exness, please visit: https://t.co/J4YNpdRNwC

If your concern relates to a specific trade, please send us your account number and order number via DM or email [email protected].

Our team will review the execution records and address your concerns.

Thank you.

[Exness @EXNESS]

Hi,
At Exness, we aim to offer low and stable spreads on popular trading instruments during periods of high liquidity, while keeping spreads competitive even during less liquid periods, such as rollover, when spreads typically widen across the industry.

Following our investigation, we can confirm that on 20 October, during the GBPJPY rollover period (21:00–22:00 UTC), our spreads were 28.2% tighter than the industry average, based on a comparison of the tightest commission-free accounts offered by 23 brokers.

While lower liquidity during rollover makes it difficult to maintain the same tight spreads available during regular trading hours, we continuously strive to keep them as low as possible under prevailing market conditions.

You can view our average spreads across different instruments on our website: https://t.co/nGKiqKhEKf

For more information on how spreads work at Exness, please visit: https://t.co/J4YNpdRNwC

If your concern relates to a specific trade, please send us your account number and order number via DM or email [email protected].

Our team will review the execution records and address your concerns.

Thank you.

[Exness @EXNESS]

Gold prices declined as oil prices pared earlier losses, outweighing support from a weaker US dollar. The broader lower swings suggest a bearish extension potential. Remaining below 4150 may prompt the price to retest the support at 4070.

[Exness @EXNESS]

Bitcoin prices rebounded following positive projection and ETF approval in Switzerland. The price is above the golden-crossed EMAs, suggesting potential for an uptrend shift. Breaking above the previous swing high may prompt the price to rise toward the resistance at 84000.

[Exness @EXNESS]

Will gold keep sliding toward $4,000? Here’s our trade of the week.

Gold tested dynamic resistance after last week’s range-bound price action and has moved lower for two sessions in a row.

Its close link to AI-driven tech stocks, elevated US bond yields, and this rejection bring us to our trade: going short XAUUSD, targeting $4,000. The catalyst is next week’s Fed rate decision.

With a light calendar this week, price action may stay contained until then.

Will gold hit $4,000?

[Exness @EXNESS]

Hello,

We understand your concerns regarding the security of your accounts. If you believe your access has been compromised, please contact support via email at [email protected] immediately so the team can secure the account and review the activity in detail.

You should also change your password, review your security settings, and make sure your email and device access are secure. You can find more information here: https://t.co/tWzkMt5KW3

Should you require any further assistance, please feel free to send us a direct message. If you already have a case number, please continue the conversation with our support team, who will assist you further.

Thank you

[Exness @EXNESS]

XAGUSD slips below 58.50, consolidating near converging EMAs.

Key driver: Easing US Treasury yields amid volatility in oil prices.

Key level: 58.50. Staying below 58.50, the price may fluctuate within 57.50–58.50.

[Exness @EXNESS]

Bitcoin ETF outflows hit 678.9mln USD, and long-term holder distribution is accelerating—even as institutions keep buying.

Why isn’t it enough to support prices?

Full breakdown: https://t.co/vC8bFY3sy8

[Exness @EXNESS]

Yen remained steady as demand for 20-year bonds and planned tax cuts without deficit-covering bonds eased fiscal concerns. USDJPY stays near both EMAs, with the flattening EMAs suggesting sideways movement. Remaining above 158.00 may keep it in the 158.00-158.50 range.

[Exness @EXNESS]

Hi, we take concerns regarding unauthorized account access seriously and would like to look into the login issue and security alert you mentioned.

To investigate this further, your mother should contact our Support team at [email protected] using her registered email address, providing details of the issue and the login notification she received.

You can find additional guidance here: https://t.co/tWzkMt5KW3

Thank you.

[Exness @EXNESS]

The US dollar index weakened following slow US housing reinforced Oct Fed pause expectations. DXY fell below the support at 101.60 before recovering toward EMA24. The index signals potential consolidation. Returning above 101.80 may prompt a move toward the resistance at 102.00.

[Exness @EXNESS]

Improving UK labor data strengthened the pound on BoE rate hike expectations. GBPUSD tested the resistance at 1.3400 before retreating toward 1.3360. The price sustains upward momentum as bullish EMAs diverge. Closing above 1.3400 may prompt a run toward the resistance at 1.3420.

[Exness @EXNESS]

Hello,

Lets get that checked for you

To verify your account, upload two documents:

Proof of identity (passport, ID card, or driver's license)
Proof of address (utility bill, bank statement, tax bill, or residence certificate)

For a step-by-step guide, see the tutorial in our Help Center: https://t.co/ImZELe0pX4

You can also send us a private message with your account details, and we can check your details to assist you further.

Thank you

[Exness @EXNESS]

@Greatvic001 Hello, we’ve already reached out via DM and are waiting for your reply when you have time.

Once we hear back from you, we’ll continue reviewing your case and assist you further there.

Thank you. https://t.co/EHOLSH6bOA

[Exness @EXNESS]

USTEC recovers toward EMA120 after dipping below EMA24.

Key driver: Upbeat tech earnings revive Nasdaq 100 optimism.

Key level: 29970. Sustaining below 29970, the index may fall toward 29460.