Duderino I've done these many times. I am trying to unlock my accounts with original osrs names before email. I have information from a decade ago that was once the proper information/recoveries on the account. They were compromised at some point and when I returned back to play they got locked shortly after. Its been years that these accounts have been locked and I really don't know what else I can do to prove these are mine. Thank you!
@JagexSupport@JagexAsh How do I go about getting my accounts back that were "locked." I am very unsure why these accounts were ever locked but they get instantly denied when I try to unlock them. I literally have access to the accounts and login info hasnt changed. They're over a decade old.
@JagexSupport I mean i've tried many times with all of the information I have, I have transaction IDs from memberships from over a decade ago, creaton details/when i moved, p2p details, but somehow all of that information doesn't assist when it's time to recover my own personal account?? Help
@JagexSupport I have a few accounts that I created well over 10-15 years ago that have gotten locked somewhere along the lines. I cant remember recoveries from years ago, and whenever I enter the info I have it's instantly declined. What can I do to get my personal accounts I made from my childhood? Any help is appreciated thank you!
@JagexSupport They are the correct account; I have the login and password but when I try log on it just says my account has been locked. Trying to recover does nothing for me. My accounts were compromised somewhere along the years I stopped playing, I regained access but then they got locked?
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