Elizabeth Zopari

[Elizabeth Zopari @EZopari]

@Flipkart @flipkartsupport why do you need multiple ID proofs to resolve my issue? You already have my aadhaar details. Is this a stalling tactic? This was supposed to be resolved by May 12th.

[Elizabeth Zopari @EZopari]

@GOP_Nope @Flipkart Thank you for your support @GOP_Nope @flipkartsupport hoping for a speedy resolution.

[Elizabeth Zopari @EZopari]

@amritrajkhowa @flipkartsupport Not yet @amritrajkhowa @flipkartsupport . They did email and call me though, and said they were going to "investigate and resolve the issue." I have heard these words so many times so I'm a little sceptical. They should just own up to their mistake and make it right.

[Elizabeth Zopari @EZopari]

@Flipkart @flipkartsupport @_Kalyan_K instead of resolving my issue you blocked my Flipkart account instead!

#badcustomersupport
#onlinefraud
#flipkart

[Elizabeth Zopari @EZopari]

@AdriDHoK1 We must meet if you're ever in Mumbai, Adri. You have my number.❤️

[Elizabeth Zopari @EZopari]

@Flipkart @flipkartsupport @_Kalyan_K Thank you for your support @endlaw @Flipkart I'm hoping for a speedy resolution

[Elizabeth Zopari @EZopari]

I ordered a #Motorola phone from @Flipkart for my mother and an empty box was delivered. I have been trying in vain to get a refund and have spoken to dozens of @flipkartsupport customer service executives. @_Kalyan_K can you please help?

#badcustomerservice
#onlinefraud

[Elizabeth Zopari @EZopari]

@flipkartsupport But you have blocked my account @FlipkartSupport

[Elizabeth Zopari @EZopari]

@agarwala_vishal @flipkartsupport I have inboxed them the order account number. I did it this this morning as well as when I posted the original tweet. They make reassuring noises but in reality they reject the request repeatedly and now they have blocked my Flipkart account.

[Elizabeth Zopari @EZopari]

@agarwala_vishal @flipkartsupport Thank you for your support @agarwala_vishal @flipkartsupport please resolve this issue at the earliest. Don't drive away customers, do your best to help them.

[Elizabeth Zopari @EZopari]

@flipkartsupport @Flipkart @_Kalyan_K Your customer service is appalling! You delivered an empty box, refused to refund the money and now you've blocked my Flipkart account because you clearly have no intention of resolving the issue.
#onlinefraud
#flipkartedge
#ScamAlert

[Elizabeth Zopari @EZopari]

@flipkartsupport I have sent you the order ID in DM

[Elizabeth Zopari @EZopari]

@flipkartsupport Order ID - OD224634078623359000