H20

Free speech absolutist. Keep fighting against censorship.

[H20 @EasyCompanyH20]

I love @elonmusk . But I can’t wrap my head around the premium policies and customer service of X now. It’s really disappointing.

I bought X premium for 8 dollars a months ago, and immediately cancelled auto subscription because I don’t want it. A couple of days later I decided to try premium+, so I upgraded and paid 8 dollars extra, without noticing this will simply restart the auto renewal, until yesterday I was charged another 16 dollars for premium plus.

I contacted @premium, and said I understand if I am not able to get refund. But as least I want to downgrade to premium, and presumably I can get 2 months of premium if I do that, right?

But when I checked the FAQ of X, it says otherwise. If I understand correctly, If I subscribed on desktop, and try downgrading, not only I would not get anything back(time or money), but I will be charged again immediately for 8 dollars for premium. And I will be downgraded immediately. That doesn’t make sense, so I asked @premium but received no reply anymore.

Interestingly, even Grok says the X FAQ is “unfair or unclear”.

So again, I love Elon. But to be honest, the whole premium system is poorly designed and the customer service of the platform is non-existent. I hate to say that Amazon or Microsoft etc. provides 100x better customer service.

16 is not tons of money so I wouldn’t think too much about it anymore. I just hope Elon notices that X still has a lot to improve.

[H20 @EasyCompanyH20]

@krisisnotmyname @wangzhian8848 我的妈呀 因为他老婆是东欧人？

[H20 @EasyCompanyH20]

@RyanRozbiani would you guys say anything about Hamas’ mass killing their own Palestinians to show at least your care for Palestinians is even a bit genuine?

[H20 @EasyCompanyH20]

@shaunking You yourself is a bitch so your opinion doesn’t matter

[H20 @EasyCompanyH20]

@SocialistMMA

[H20 @EasyCompanyH20]

@YFeng76545 @ixRIH06YT10gMsB @mmngt2 @wangzhian8848 他马上不见了 多牛逼啊

[H20 @EasyCompanyH20]

@luvgod @bennyjohnson Honestly I don’t even hate him that much

At least he is not a leftist lunatic

[H20 @EasyCompanyH20]

@KosherChutzpah @gazanotice Good riddance

[H20 @EasyCompanyH20]

@MoKhan_3 lol why you hate your kid so much.z

[H20 @EasyCompanyH20]

@Partisangirl

[H20 @EasyCompanyH20]

@Valkyrae

[H20 @EasyCompanyH20]

@MFaarees_ Died like a dog

[H20 @EasyCompanyH20]

@krassenstein amazing in order to oppose trump you start to like literal racists..

[H20 @EasyCompanyH20]

@AidanSimardone yeah. You need this job anyway.

[H20 @EasyCompanyH20]

@RyanRozbiani what a joke…

[H20 @EasyCompanyH20]

@Megatron_ron sad to see my childhood heroes become terrorist supporters

[H20 @EasyCompanyH20]

@mhdksafa the terrorist supporters deserves to be wiped out

[H20 @EasyCompanyH20]

@krassenstein so is there any evidence？

[H20 @EasyCompanyH20]

@SenFettermanPA Damn it. I will vote for you to be president rather than a Rino every day.

[H20 @EasyCompanyH20]

@zainabReza_13 A dead Sinwar is the best Sinwar

[H20 @EasyCompanyH20]

@ecomarxi of course terrorists like you don’t care lol