@SouthernRailUK@southern I have tried TWICE (yesterday, and again today) to use your online form to complain and request reimbursement of extra costs but the form sits at 'Submitting' and does nothing. I am owed taxi money £70 and food money £11.85, due to the horrendous travel yesterday.
@SouthernRailUK I am trying to use your Online Form, as advised, to contact you to make a complaint & request reimbursement for extra costs. However, twice now I have filled in the form, and it sits at 'Submitting' and does nothing. Can I EMAIL your customer service team instead?
@SouthernRailUK Your Client Support Desk *was* going to contact me via DM (Amanda?) but I've heard nothing. I have bought food in Sainsburys in Littlehampton. I still have onward travel (Littleh to Chich then on to Fareham). Still pursuing reimbursement from you for food.
@SupportCli38810@southern Nothing from you yet. To complicate matters a little, we've been travelling by bus for a long time. I have water to drink but no access to toilets obviously. Bumpy bus = grumpy bladder. If I DON'T drink I get dehydrated easily and dehydration = evil migraines. Not happy
@SouthernRailUK@southern My son cannot travel all that time with no food. We will have to buy food. This is an extra cost to us due to the trains. Please confirm Southern will cover the extra cost of food.
@SouthernRailUK@southern Hi kirsty - thanks, I have read the Charter. It is suitably vague regarding "other expenses". Our journey was due to end at Fareham at 12.05. We would then have been home for lunch. Currently with all the bus switching we won't be home before 3pm (optimistic).
@SouthernRailUK We are travelling as a family with a child, and are affected by this. Currently on a slow bus. We would have been home at lunchtime. Now we need to find food on our trip. Will @Southern reimburse us cost of food? We have no holiday budget left.
There is a lot of bad news in the world. Hopefully this will cheer you up.
A little longer watch but a very special day for the street dogs today. A little emotional myself I have to say
What the actual???!
NO #BebeRexha You have ruined the best dance track of all time! Sacrilege. Maxi shedding heavenly tears right now.
#Faithless#Insomnia
BREAKING: Married at First Sight star Mel Schilling has died aged 54 from cancer
https://t.co/PAiZ4D1jU3
📺 Sky 501, Virgin 602, Freeview 233 and YouTube
#RIPJamesVanDerBeek I spent many evenings absorbed in Dawson's Creek. News of James' passing was a shock. Hoping his family take good care of each other. So sad.