ecotricity

Britain’s greenest energy company ⚡Join us to replace fossil fuels with green energy for good 🌍

📞 Support: 0345 555 7100 | [email protected]

[ecotricity @ecotricity]

@shellthestig Hi there, our partnership with TopCashback currently means we are only offering the standard variable tariff. Unless you have a suitable meter and electric vehicle, then you would be able to switch to our EV tariff through the TopCashback site.

[ecotricity @ecotricity]

@myozone Hi there, please give us a call on 0808 123 0123. Thank you

[ecotricity @ecotricity]

@foxyone01 Hi there, sorry to hear this, we messaged you back on another post😊💚

[ecotricity @ecotricity]

The UK's energy mix is still only 40% renewable on average. We supply 100% renewable energy to our customers, and we don't stop there. We reinvest our customer's bills into building new windmills and push for real, meaningful systemic change.

[ecotricity @ecotricity]

@foxyone01 Hi there, the best thing to do would be to give us a call on 0345 555 7100 and explain that you cannot provide this and hopefully we can work out another resolution to your query. Thank you and best wishes, The Ecotricity Team

[ecotricity @ecotricity]

@LORDLJS We test our emails before we send them- from our tests it looks as though in dark mode that green box should change to dark grey and the text should be white. For some reason that hasn't happened here, sorry you found it difficult to read. We'll take this on board for next time💚

[ecotricity @ecotricity]

@LORDLJS Hi there, thank you for flagging this -from our side the text is a dark grey/black colour! It is showing as white for you as we believe you have chosen to go in 'dark mode' on your device, therefore the text colour inverts/changes from black to white. Hope this clears things up😊

[ecotricity @ecotricity]

@MothiurRah8386 Thank you for being part of our green mission💚😊

[ecotricity @ecotricity]

@DannyH91 Hi there Daniel, please contact us on 0345 555 7100 or if you'd prefer please email us on [email protected]. This way we can speak about your account directly and can look at your meter readings to get to the bottom of this! Thank you 💚

[ecotricity @ecotricity]

@dianequenl If the issue hasn’t been resolved or you’re not happy with the solution and wish to raise a formal complaint, give us a call on 01453 761482, we’re here Monday to Friday 9am-7pm and Saturday and Sunday 9am-5pm.

 You can also email [email protected]

[ecotricity @ecotricity]

@dianequenl please give us a call on 03455557100 or email [email protected]💚😊

[ecotricity @ecotricity]

@Simon_J_Black Hi there, please get in touch with us via [email protected] or call 03455557100.
Let's see what we can do for you! Best wishes💚😊

[ecotricity @ecotricity]

@dianequenl Hi there, if possible please speak to your property managers to get the name changed into yours. Thanks and best wishes!

[ecotricity @ecotricity]

@AdamDouglas19 @OctopusEnergy Hi Adam,  Thank you for your feedback.  If you'd like to discuss your concerns in more detail please don't hesitate to call our friendly Customer Care Team on 0345 555 7100 or email them at [email protected]. Best wishes, Boudie 
https://t.co/2gbF43a5Th

[ecotricity @ecotricity]

@a1774910945090 Hi there, our phone lines are open 9am-7pm today, please give us a call on 03455557100 and let's get this sorted for you!😊💚

[ecotricity @ecotricity]

@10xby2030 Hi S, Thank you for your message. So that we can help you please telephone our friendly Customer Care Team on 0345 555 7100 to complete data protection questions, tell us a bit more about your experience and raise a complaint. Best wishes, Boudie
https://t.co/2gbF43a5Th

[ecotricity @ecotricity]

@armour_ps Hi there Paul, thank you for your patience - our team have looked into this and can see we sent you an email asking for further information earlier today. Please reply when convenient 😊💚

[ecotricity @ecotricity]

@armour_ps Hi there Paul, thank you for making us aware, this has been passed onto the correct team who are looking into it for you!😊💚

[ecotricity @ecotricity]

@oiltraderlondon Hi there, give us a call on 0808 123 0123 - we have a great 1-year fixed green tariff currently! 😊💚

[ecotricity @ecotricity]

Hi, 

Thanks for your message, I am sorry to hear Calisen have not been turning up for their appointments. Please could you respond with your full name, account number, address, postcode and either your email address or telephone number.  

Best wishes, 

Stu 
https://t.co/yNrzUe9ZRW