Ed Bartlett

Founder, Kostüme cycling apparel and @TheFutureTense. Co-founder @MTVREDEFINE. Author @lonelyplanet Street Art/The Vanlife Companion.

[Ed Bartlett @EdBartlett]

@thetrainline sent you a DM. Why oh why does your UX now force you to make more changes after you've selected your ticket. It does not work! Am now stuck with a ticket that doesn't work, and it's too expensive to now change!!

[Ed Bartlett @EdBartlett]

Not often you find yourself the subject of a @Forbes article. Kostüme is overfunding til midnight on Sunday.
https://t.co/vWks7mKFGZ

#forbes #crowdfunding #sustainablefashion #Activelifestylebrands #cycling #running

[Ed Bartlett @EdBartlett]

@UPS_UK @UPS has now had my money for a calendar month. Nearly £600. Promise after promise. Calling out their management on LinkedIn with nearly 8,000 views from my network. Still no repayment. Literally unbelievable. I will be starting a legal claim at 9am on Monday. #UPS

[Ed Bartlett @EdBartlett]

Unreal that @UPS_UK have been withholding over £550 of my money since September 11, despite knowing since September 10 that they'd mischarged me for import duty. £550! 3 weeks! No replies to emails. Won't even tell me where to address a legal letter. @CTSI_UK #UPS

[Ed Bartlett @EdBartlett]

Another 24 hours with no response or refund. Do not repeat do not trust @UPS_UK @UPS with your international logistics.

[UPS UK @UPS_UK]

@EdBartlett Hi Ed. For us to help you with this query, we need information relevant to the delivery. Can you please include in your DM your tracking number, delivery address, and contact details as well? Thanks in advance. Regards; Daniel. https://t.co/pb78cOzJDA

[Ed Bartlett @EdBartlett]

@UPS_UK Stop trying to shift responsibility onto me!

[Ed Bartlett @EdBartlett]

@UPS_UK It's literally all there in the DM - the whole chat for the last however many days has been about the same parcel!

[Ed Bartlett @EdBartlett]

Any legal experts tell me the legality of @UPS_UK taking 20 days to refund money that was incorrectly charged as duty on an import? I'm talking hundreds and hundreds of pounds. It's utterly absurd. #ups #logistics

[Ed Bartlett @EdBartlett]

@UPS_UK sent you an urgent DM yesterday. I have a package out for delivery with a wildly inaccurate customs fee due. Please can you check asap!

[Ed Bartlett @EdBartlett]

Another day, another example of @RoyalMailGroup trying anything to avoid settling valid claims, in this case closing both claims stating that the correct proof of value (literally the internal invoice from our ecomm platform) is not valid. So sick of it @RoyalMailHelp #royalfail

[Ed Bartlett @EdBartlett]

@RoyalMailHelp why do you seem to not reply to requests in time order? I have two DM's and a Tweet from early today that have not been replied to yet you are responding to things other people posted minutes ago.

[Ed Bartlett @EdBartlett]

@RoyalMailHelp anyone home? This has now cost me over an hour of my day and I can still not place orders using @StarlingBank and they swear it's not their issue.

[Ed Bartlett @EdBartlett]

@RoyalMailHelp is there an issue with online payments? Your site keeps declining my card but @StarlingBank says there is no issue on their side cc @Worldpay_Global very very frustrating when you're doing time sensitive shipping

[Ed Bartlett @EdBartlett]

@StarlingBank well, I just tried a different card and it worked fine, which now leads me to believe it IS a Starling issue

[Ed Bartlett @EdBartlett]

@RoyalMailHelp is there an issue with online payments? Your site keeps declining my card but @StarlingBank says there is no issue on their side cc @Worldpay_Global very very frustrating when you're doing time sensitive shipping

[Ed Bartlett @EdBartlett]

Had a little chat with @MenswearStyle about how Kostüme is revolutionising #cyclingapparel and the changing face of #cycling as a whole

[Menswear Style @MenswearStyle]

New Podcast 🎙️ Ed Bartlett, Founder of Kostüme https://t.co/dOUzhuRrGb #cycling

[MrBeast @MrBeast]

I’m gonna give 10 random people that repost this and follow me $25,000 for fun (the $250,000 my X video made)

I’ll pick the winners in 72 hours

[Ed Bartlett @EdBartlett]

@RoyalMailHelp I have formally requested an escalation, and you are ignoring me. Please tell me who I need to speak with as a final stage of escalation before I write to POSTRS. It's absurd that you are ignoring me!

[Ed Bartlett @EdBartlett]

@RoyalMailHelp @EmmaMint83 Please reply to my DM...

[Ed Bartlett @EdBartlett]

Apparently I have been ghosted by @RoyalMail. Not only will they not reply to me about the status of my claim, they now won't even tell me who I need to speak to to escalate. Like they can afford to lose good customers?? @RoyalMailHelp #royalmail #royalfail