As our community grows and official wallet support winds down, our users are increasingly being targeted by scammers.
Your security is our top priority. Please read through this guide carefully to protect yourself and your assets.
**The Golden Rules of Security **
1. We will NEVER DM you first.If you receive a direct message from someone claiming to be staff, it is a scam.
2. We will NEVER ask for your private keys. No legitimate staff member, moderator, or support agent will ever ask for your private wallet keys, seed phrases, or passwords.
3. Beware of fake "Support" accounts. Scammers often put "Support" or "Helpdesk" in their username.
4. Do not click random links or download files.Never download files (especially PDFs or PNGs) or click random links sent by strangers, even if they claim to be official support. Always go directly to our official website to find legitimate links.
5. How to get Official support. For official support related to the app or your wallet, DO NOT ask for help in DMs. Your safest and best bet is to go directly through our official support page.
Stay safe, trust no one in your DMs, and always verify.
Official support link: https://t.co/Jj0nHXwCl8
@gtbank_help For the past 72 hours, the redemption/ withdrawals i made has not been credited to my account. This is very bad!
Please help do the needful.