Efecte

Welcome to the new Matrix42 - The European Choice in Service Management! Follow @Matrix42_global to stay updated.

[Efecte @Efecte]

A new chapter begins! 🎉 We’re excited to introduce the new Matrix42 - one team, portfolio and brand born from the integration of two strong companies.

Efecte brand will be retired, but our products will continue to evolve - follow the updates via @Matrix42_global page.

[Efecte @Efecte]

Are you ready to unlearn your assumptions about #AI and start innovating?

David Rowan's (@iRowan) keynote was inspiring, filled with examples of brilliant minds leveraging AI.

AI is here, and it's affecting everything. Don’t get left behind!

#DA24

[Efecte @Efecte]

The future of service management is happening right now at Digitalize & Automate 2024! 🚀

Watch LIVE:
https://t.co/EfDGAkQUxU

#DA24 #DigitalizeAutomate

[Efecte @Efecte]

@JulieMohr on stage at 𝗗𝗶𝗴𝗶𝘁𝗮𝗹𝗶𝘇𝗲 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝟮𝟬𝟮𝟰, delivering her powerful keynote on "Revolutionizing Service Management: Navigating Complexity, Embracing Innovation."

#DA24 #DigitalizeAutomate

[Efecte @Efecte]

In this moment, our Chief Product Officer, Santeri Jussila, is unveiling the 𝗡𝗲𝘄 𝗠𝗮𝘁𝗿𝗶𝘅𝟰𝟮 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 𝗮𝘁 𝗗𝗶𝗴𝗶𝘁𝗮𝗹𝗶𝘇𝗲 𝗮𝗻𝗱 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝟮𝟬𝟮𝟰!

https://t.co/EfDGAkQUxU

#digitalizeautomate #DA24

[Efecte @Efecte]

Digitalize and Automate 2024 is LIVE from Helsinki! 🇫🇮🎬

Our CEO, Niilo Fredrikson @niilof , has just kicked off the event, and the atmosphere is buzzing with excitement!

Don’t miss a moment — join the livestream: https://t.co/EfDGAkQUxU

#DA24 #DigitalizeAutomate

[Efecte @Efecte]

Excited about "Digitalize and Automate Your Work: Accelerate AI-Powered Service Management"?

Revisit one of our top interviews with Ewa Karczmarczuk on AI transforming ITSM: https://t.co/Sh42LPmvuL

Discover more at our event💡

#AI #ITSM #DA24

[Efecte @Efecte]

🚀 Digitalize and Automate 2024 is coming back on Oct 1🚀Join us for demo sessions, podium discussions and exciting keynotes!

This year, get insights from David Rowan @iRowan, founding UK editor-in-chief of @WIRED.

Don't miss it:https://t.co/M3nmCrR5iN

[Efecte @Efecte]

Meet Jeffie, our new digital assistant in customer environments within Efecte Service Management tool!

✅ Boosts user engagement
✅ Announces new features
✅ Increases feature adoption
✅ Gathers user feedback

Starting with Finnish cloud environments, with others to follow!

[Efecte @Efecte]

Implementing AI in Service Desk 👉 What are the results?

Last year we implemented #AI into our own Service Desk and the results are impressive! Check out this interview with Aleksi Koli about his firsthand experience with Effie AI:

https://t.co/6qSXzUMUEH

#Efecte #EffieAI

[Efecte @Efecte]

Wishing you a Vappu filled with joy, doughnuts, laughter, and smoothly running systems! With @Efecte, your IT processes bloom like Finnish flowers in May! 🌼
#Efecte #Vappu

[Efecte @Efecte]

For years, we have been helping our customers digitalize and automate their work.

Now, by joining forces with @Matrix42_global, we embark on a new phase of this journey, and we look forward to a continued partnership with you.

#Matrix42 #Efecte #JoiningForces

[Efecte @Efecte]

"Customers will benefit from an expanded presence across Europe and a broader portfolio of products and solutions tailored to local needs,” - Dr Thomas Mendel, Founder and Managing Director of RiA about @Matrix42_global and @Efecte #joiningforces.

👉 https://t.co/nfeCUtKgqZ

[Niilo Fredrikson @niilof]

It's now official and the transaction is completed - @Matrix42_global and @Efecte are joining forces. 🤝 I am happy to announce that I am leading the new Matrix42 as CEO as we create the leading European vendor in our space. 🚀 #ITSM #ESM #UEM https://t.co/TBRjpB01a2

[Efecte @Efecte]

Today @Matrix42_global and @Efecte officially join forces!

Together we aim to become the leading Service Management company, while continuously supporting our customers and partners, and prioritizing continuity and innovation for all of them.

Read more: https://t.co/wnJd5sv1KA

[Efecte @Efecte]

When Vepsäläinen's customer service inbox crashed due to an overload of orders, they needed a quick solution and Efecte ITSM was a clear fit.

Is your customer service inbox overloading with emails too? We can help:

https://t.co/OUhNGVRQkp

#servicemanagement
#efecte
#ITSM

[Efecte @Efecte]

Will AI replace #ServiceDesk agents? Can IT decision-makers use #AI to optimize Service Desk operations without sacrificing their team?

Araceli del Río Sastre describes the current Service Desk landscape and explains potential solutions.

📷 Explore now: https://t.co/5kEg3mpwjh

[Efecte @Efecte]

Easter eggs may come and go, but Efecte is here to stay - ensuring that every day feels like a basket full of digitalized processes and automated workflows!

Happy Easter 🐣

#efecte #easter

[Efecte @Efecte]

👉 “In practice, IGA was up and running in 3 months. The project was indeed very smooth, and the collaboration seamless.”

Read the full collaboration story and watch the interview with @AInsinoorit's CIO:

📖 https://t.co/oxrO5cqvMh

#efecte #IGA #IAM #customerstory

[Efecte @Efecte]

"Previously, onboarding took over a day, now just 5 minutes!"⏱
@Efecte IGA solution transformed @AInsinoorit's identity and access management, ensuring compliance 🏅

Watch the interview with Risto Tulenheimo, CIO at @AInsinoorit, about the collaboration: https://t.co/3Dccv1cmfh