Eileen Scott

All views are my own.

[Eileen Scott @Eily_Scott]

Have you had a bad experience with @evanshalshawuk? Trading under the Pendragon Motor Group Ltd. Get in touch.

[Eileen Scott @Eily_Scott]

Well, it turns out the Premium Warranty at @evanshalshawuk is not worth the paper it's written on. No transport. No courtesy car. Terms and conditions apply...

[Eileen Scott @Eily_Scott]

....and it's been another 24 hours since the Service team @evanshalshaw PROMISED to get back to us. Hi Richard! The car is still broken down.

[Eileen Scott @Eily_Scott]

WE GOT A CALL! Thank you @evanshalshawuk. Let's get this sorted (and I'll delete).

[Eileen Scott @Eily_Scott]

Hello?! @evanshalshawuk is today the day you call? 🙏#eastkilbride

[Eileen Scott @Eily_Scott]

@evanshalshawuk. Still no word from the East Kilbride Service Team. I wonder if the Motor Ombudsman will respond more quickly....

[Eileen Scott @Eily_Scott]

@evanshalshawuk 📞Could East Kilbride please call George?

[Eileen Scott @Eily_Scott]

@evanshalshawuk. Some Glasgow colloquialism for you, perhaps they use it in East Kilbride too?
DINGIE v. to snub, reject; to fail to keep an appointment.

[Eileen Scott @Eily_Scott]

@evanshalshawuk Another day. 5pm and no phone call. Is your service manager in East Kilbride in another dimension? I don't want to be doing this either.

[Eileen Scott @Eily_Scott]

HI @evanshalshawuk. It seems like your Service Manager Graham Stein in East Kilbride has been ignoring my partner's phone calls for 3 days. We have a less than 3 month bought Ford focus freshly back from it's MOT broken down outside our house. Please answer your calls.

[Eileen Scott @Eily_Scott]

Make that a week now.

[Eileen Scott @Eily_Scott]

HI @evanshalshawuk. It seems like your Service Manager Graham Stein in East Kilbride has been ignoring my partner's phone calls for 3 days. We have a less than 3 month bought Ford focus freshly back from it's MOT broken down outside our house. Please answer your calls.

[Eileen Scott @Eily_Scott]

@evanshalshawuk Another day. 5pm and no phone call. Is your service manager in East Kilbride in another dimension? I don't want to be doing this either.

[Eileen Scott @Eily_Scott]

@evanshalshawuk The social media team responded. Still waiting for a phone call from anyone who can actually help.

[Eileen Scott @Eily_Scott]

@Labik93 @Hyundai_UK @evanshalshawuk I see we're having a similar problem with @evanshalshawuk I haven't been this annoyed about customer service since 2014, apparently. Why are they not answering their phones?

[Eileen Scott @Eily_Scott]

@evanshalshawuk. Some Glasgow colloquialism for you, perhaps they use it in East Kilbride too?
DINGIE v. to snub, reject; to fail to keep an appointment.

[Eileen Scott @Eily_Scott]

@evanshalshawuk 📞Could East Kilbride please call George?

[Eileen Scott @Eily_Scott]

@evanshalshawuk Please do. Valentine's might have just gone by but we'd LOVE to hear from you. ♥️

[Eileen Scott @Eily_Scott]

@evanshalshawuk. Still no word from the East Kilbride Service Team. I wonder if the Motor Ombudsman will respond more quickly....

[Eileen Scott @Eily_Scott]

@evanshalshawuk Well, we've heard from the social media team via insta but still no word from the service team.⏱️

[Eileen Scott @Eily_Scott]

Unrelated.