Reza Ghaffari ran COO at a billion dollar global telecom before he started Xira Connect.
This is what he wrote to us about the agent team we just shipped him:
“Secret weapon.”
From a founder with that operating history, that’s the kind of feedback we replay.
Everyone counts the subscription.
Almost nobody counts the ~45 minutes every person loses rebuilding context every morning.
That’s where cheap tools get expensive.
The chat’s cheap.
The time spent rebuilding context is the real loss.
https://t.co/vCkS53OKsw
Most companies underestimate the cost of waiting.
They look at AI like a staffing problem: hire engineers, build a stack, figure it out later.
But the real cost isn’t just payroll.
It’s the 12 - 18 months it takes for that team to learn the business, build the workflows, fix the gaps, & get useful.
That gap doesn’t sit still with.
Every quarter you wait, the teams already moving with AI get further ahead!
https://t.co/IBnhOacOgF
Pilots stay pilots when the AI TEAM underneath was never built.
Not a model problem. A foundational problem.
One agent doing one task is not a team. Memory has to accumulate.
The handoff has to land. The pilot that skips Phase 2 is not a pilot. It's a demo with a longer name
Most companies still evaluate AI the way they evaluate software. Per seat, per user, per month.
That frames the whole thing wrong.
A seat is just access. What matters is output. How much work got done that no longer needed a person to do it.
If your AI eval still looks like a SaaS evaluation, you’re measuring the wrong thing..