(93:4) Indeed what is to come will be better for you than what has gone by.(93:5) Verily your Lord will soon give you so amply that you will be well-pleased.
@BashirElRufai@unclekyari@elrufai You can’t come his mother’s burial and try to force reconciliation with the same people behind my persecution people he has helped and mentored his life and then disguise it as a peace talk.
@BashirElRufai@unclekyari@elrufai You could literally see the frustration and disappointment on El-Rufai’s face. It really hurts when you stand firmly for someone, play a major role in their success, and still end up being betrayed. There’s a point where religious mediation becomes plain insensitive.
incident, compel the airline to provide a formal explanation, and ensure appropriate corrective and regulatory action to prevent a recurrence.
Kindly acknowledge receipt of this complaint. I am prepared to provide all supporting evidence upon request. @MinOfInteriorNG
Dear Sir/Madam, @FAAN_Official@flyunitedng
I write to formally lodge a complaint against United Nigeria Airlines concerning my ticketed flight UN 0505, which was issued to me through the GS system (Agent) over one week in advance.
The airline initially cancelled the flight.
same flight would still operate at 7:45 PM today. To seek clarification, I contacted the airline’s customer service and was explicitly told that the flight would indeed take off. I further went in person to the airline’s counter and received the same confirmation.
financial inconvenience, and loss of confidence in the airline. The conduct of United Nigeria Airlines in this matter is highly unprofessional and falls far below acceptable aviation and consumer protection standards.
I respectfully request that the NCAA investigate this
confirmed passengers were left in uncertainty?
If this does not amount to deliberate misrepresentation, then it reflects a disturbing level of incompetence, lack of coordination, and disregard for passenger rights.
This experience caused unnecessary stress, wasted time,
confirmed to passengers after it had already been canceled?
•Why were affected passengers not automatically rebooked onto the next available flight, as standard aviation practice requires?
•Why were seats instead reopened for sale to the general public while previously
I have documented evidence of all these communications.
Despite this, the flight had already been canceled. Yet, the airline continued selling tickets for the same flight on the same day.
This raises the following critical questions:
•Why was the flight advertised and
While I understand that operational issues may arise, what followed was completely unacceptable and raises serious concerns about misrepresentation and consumer abuse.
After officially canceling the flight, United Nigeria Airlines proceeded to send another email stating that the
@flyunitedng I was issued a ticket through the GS system (Agent) for flight UN 0505 over a week ago, only for this airline to suddenly cancel the flight without proper coordination. I understand that flights can be canceled and that reasons may arise. However,
what I do not understand and find completely unacceptable is why, after canceling the flight, your airline proceeded to send another email stating that the same flight would still operate at 7:45 PM today.
This level of inconsistency, misinformation, and disregard for passengers is highly unprofessional and unacceptable. It reflects a serious lack of coordination and customer care. United Nigeria Airlines’ handling of this matter has been extremely disappointing
If this is not fraud, then how do you justify continuing to sell tickets today for a flight you had already canceled? Why were affected passengers not automatically moved to the next available flight before reopening seats to the public? This is basic airline responsibility.
To be clear, I contacted your customer service and was categorically informed that the flight would take off. I also went in person to your counter and was told the same thing. I have all evidence to support this.
@flyunitedng
Good morning.. I received an email stating that my flight had been canceled, but then I received another email indicating that it will take off in the evening. Could you please clarify the actual timing of flight UN 0505 from ABV to Lagos?