Elango Thambiah

[Elango Thambiah @Elangs88]

Even bizarre is that they don’t have a email to contact

[Elango Thambiah @Elangs88]

#goibibo must be the biggest blunder of #makemytrip. Today I was having issues with MMT server, blundered by booking on Goibibo. They don’t support online cancellation. Reached call centre after waiting for 20 minutes, then agent wouldn’t answer at all. Waiting another 5 minutes

[Elango Thambiah @Elangs88]

#goibibo is a perfect reason why we should book only on #makemytrip

[Elango Thambiah @Elangs88]

#swiggy to get an invoice from
Swiggy for the order placed is harder than getting H1B visa. Tried chat for 10 minutes, who told me to mail to Swiggy, who promptly told me to mail to timeout. Meanwhile #Zomato allows you to download from app.

[Elango Thambiah @Elangs88]

#MarutiSuzuki disappointed with service standards of Maruti service centre in chennai. Inflated bills and lack of response. Frustrating

[Elango Thambiah @Elangs88]

@Karthik73431972 @maruti I agree

[Elango Thambiah @Elangs88]

Bangalore international Airport #KempegowdaInternationalAirport for all its beauty, international passengers had to wait for 20 minutes to get a trolley. Stampede to get a trolley

[Elango Thambiah @Elangs88]

When you lose hope in any form of customer service, MakeMyTrip stands out. Extremely responsive call centre, they work very hard to resolve all issues. Special mention to Sadiq from MMT, who was simply brilliant. No wonder they are the leaders. #MMT #Deepkal #CustomerService

[Elango Thambiah @Elangs88]

Booked with British Airways to go to London, had to reschedule due to Visa issues. BA lived upto their reputation, terrible! They commit and then they go back on that. Totally insensitive. Call centre is unbelievably bad, average waiting time 40 minutes. #BritishAir

[Elango Thambiah @Elangs88]

@AmazonHelp I am surprised there are no email options available. I was told by Amit Agarwal he reads customer complaints for half his time.

[Elango Thambiah @Elangs88]

Has Amazon customer service dropped post Jeff Bezos era? I see the customer sensitivity has gone down. I used to quote them in so many places. Disappointing experience today #Amazon

[Elango Thambiah @Elangs88]

@AmazonHelp I am used to such a great service by Amazon, am just disappointed. The cover costs only 1200 Rs, i will throw the cover away. But Amazon service for a regular customer like me left a poor taste

[Elango Thambiah @Elangs88]

@AmazonHelp The seller ( thru App) mentioned only replacement possible, but promised to look into it. I did this twice , but no luck. Today i tried reaching out call centre thru chat, the agent told me the replacement window is expired and she can't do anything.

[Elango Thambiah @Elangs88]

@AmazonHelp I am in India, I wanted to order a cover for my Kindle, in your listing iPad cover also was shown. I didn't realise and ordered. After receiving, I realised i got it wrong. Bought another kindke cover and tried returning the ipad cover.

[Elango Thambiah @Elangs88]

All the way from India #birdcityfootball

[Elango Thambiah @Elangs88]

Just as you begin to believe brand is reliable, they let you down. Blusmart now. Booked a ride for 745 am, driver not assigned till 750 pm. Back to firefighting for airport drop. #blusmart

[Elango Thambiah @Elangs88]

@ZoomCarIndia #zoomcar Hello,

[Elango Thambiah @Elangs88]

#zoomcar Guys, someone please wake up. I am waiting in the Bangalore airport for more than an hour for my car. No help from anyone. Call centre sucks.

[Elango Thambiah @Elangs88]

@ZoomCarIndia I have used your service 4-5 times, and recommended you to others, but i am deeply disappointed

[Elango Thambiah @Elangs88]

@ZoomCarIndia I waited 90minutes at airport for the car, making calls to your people. No one had a clue, everyone blamed someone else. I called call centre and told them to cancel the booking and refund. He confirmed, but no message so far