Last week, Waitrose and Hiscox - two companies with strong corporate stories - both blundered. One remembered its core story and reset its reputation. The other didn't. Read how PR people can and should be the story police in their organisation https://t.co/7y8VeE4CtW
Great quote on the struggling retail sector by Clare Bailey: Coronavirus “was the final straw of all the straws that broke the camel's already very broken back”
BBC News - Banks under fire for coronavirus loan tactics https://t.co/WWsa0i6URf You'd have thought that this crisis would be opportunity 4 banks 2 regain goodwill. Instead, they demand 100% personal guarantees from small business owners taking out an 80% guaranteed govt loan!
To help PROs prepare their spokespeople at this time, read our blog post https://t.co/axCv1iWGdG about the questions journalists are asking about coronavirus and business
Reflecting on Laurence Fox, read our short blog post looking at dos and donts for media spokespeople using controversial language and concepts - especially around identity politics https://t.co/10M1ZK9BAc
In 1983, of Labour’s 209 seats, 41 were in Scotland, giving it 168 in England & Wales. So 202 English & Welsh seats this time is not Labour’s modern nadir. But if Scotland was Independent, 358 Tory MPs v 202 Labour & 34 others ... #UKElection
Article in today's Times asks what business is doing to promote its value to society https://t.co/OL8kdFPsbb. We asked the same in a blog post last year - do you agree or disagree with our conclusion? https://t.co/ktTGdxqoBR
Nice BBC article re how to respond to cyber attack. Norsk Hydro "What they've lost in productivity and revenue, they've arguably gained in reputation". Refused 2 pay hackers & totally open & transparent with the outside world about what happened to them. https://t.co/0QKZDIiOdr
Share our latest 2min animation https://t.co/AeXFuLa7SL with your spokespeople so they know how to communicate confidently and effectively with different types of journalists. You cannot assume even trade journalists understand the story, product or issue.
Informative FT article about the effective use of rhetoric and speechmaking techniques of former BBC journo Gavin Esler to sell the Remain message as a candidate for Change UK https://t.co/ncHcL1FXUl
How do you get cut-through for your messages in a noisy and digital world? Watch our latest two minute animated video for how to do it https://t.co/6SgoBdR6Y9
Lesson to corporate leaders in how to act during a crisis, demonstrating genuine warmth and concern, committing and following through on action and offering perspective on your crisis. BBC News - Jacinda Ardern: 'A leader with love on full display' https://t.co/yHxzh0goTt.