Had I been advised properly in the first place, I would have had this issue, I had also activated the return part of my open return. Which I am unable to use now - I should be compensated for this as well as having to deal with your rude staff.
@VirginTrains Ticket inspector that I had to return back to the ticket office to sort out as if I was to blame. On return to the ticket desk I was advised tgat in fact I had been sold the wrong ticket but could travel by Midland mainline meaning that I will not get home until 10pm
@VirginTrains why are you so shit how can I be told one thing at the virgin ticket desk and not allowed to travel by your rude ticket checking staff, meaning that I now have to go back to the ticketing desk. I am having to suffer for your inconsistencies
@VirginTrains I had an open return from watford Birmingham new st and had enquired at the Euston ticket desk at Euston if I could travel with an extension on the 19.03 train, I was told I could - this was at 18.00. On trying to board the 19.03 train I was told by a very rude female ticket