@British_Airways what an joke 23 hours and counting delay, 3 attempts of planes and still no progress. You had 15 hours to get us catering knowing our flight was rearranged. Absolute shambles. Will never book with you again.
@British_Airways The blatant disregard you have for your passengers beggars belief. Flight BA2157 already delayed by almost 24 hours now has no catering on it! You’ve had all night to sort this and today’s flight should have been seamless. Absolute disgrace!
@British_Airways …..you’re making us leave the gate because of your failure to manage people coming in & out, having encouraged people to leave. All the time comms has been awful. A total shambles, it’s no surprise your brand reputation is shot #pathetic 2/2
@British_Airways you have really excelled yourselves. Mechanical failure on 1st plane, moved to another & then told you couldn’t fly because your crew had exceeded hours. Next day, catering didn’t arrive in time to take off as scheduled, and now…. 1/2
@British_Airways appealing customer service! Making 2 non-BA employees take the flack of 300+ angry passengers and BA can’t even be arsed to send their own person down to explain what on earth is going on. Full refunds won’t even begin to compensate this s***s***
@British_Airways have just penned in 150 people for another 2hrs of waiting on top of the already 23hrs delay to flight BA2156A, now stopping people going to the toilet 20yds away… just when you think it can’t get worse. #shockingservice#Disgraceful