@giffgaff Thanks Natalie. I was able to do this and ‘ask an agent’ for help. This was many hours ago and I haven’t had a reply yet. This is a really urgent matter as someone is using my SIM card and accessing my bank accounts. I am disappointed that there is no phone number to call.
@giffgaff Thanks Natalie. Unfortunately I am not able to log in as my online account has been hacked and the password changed. I tried to order a temporary SIM just so that I can access an account online and communicate the problem to Giff Gaff. This has also not worked. Please help.