Elsa Uka

[Elsa Uka @ElsaUka10]

@alphatraderfirm @PropFirmMatch @PropFirmMedia

I am posting publicly because I am still waiting for a fair resolution regarding my payout, which was denied for “martingale”, but this decision is factually incorrect.

Here are the facts:

• Daily loss limit on my account: 5%
• Loss on the trade in question: ~1%
• First trade closed at 4130.77 at 17:58 on 23 October 2025
• Second trade opened at 4119.56 at 19:38 the same day
• Time gap: 1 hour 40 minutes
• Price difference: ~110 pips

These trades were separate, not stacked, not consecutive, and clearly not martingale. Risk was fully within limits.

Timeline of payouts and denials:

• Trades occurred 23 October
• Payout was approved on 28 November and funds received on 3 December
• Another payout was denied on 29 December, referencing the same 23 October trades

This is inconsistent — the account was reviewed and approved after these trades, yet those same trades were later used to deny another payout.

I replied to support with all facts, timestamps, prices, and screenshots, but there has been no agreement, no reconsideration, and no response.

I am still waiting for:
• The pending payout to be disbursed
• The account breach to be removed

Proof of everything is documented:
📷 Trades screenshot: https://t.co/wnIoHzJu01

📷 Payout approval certificate: https://t.co/dFlv53UBj9

📷 Payout denial email: https://t.co/gJh9NOLXde

This is a factual account, not an attack. Alpha Trader Firm, @PropFirmMatch, @PropFirmMedia — I am giving you a final opportunity to resolve this internally. Transparency matters. Traders deserve to see how payouts and disputes are handled.